Toyota of Des Moines

Easy, accommodating, and swift service for a programming of a key. Was early for my appointment and they got me right in of a key. Was early for my appointment and they got me right in More

I was pleased with how they greeted me when I pulled in, very prompt. The waiting areas were clean and adequate reading material. My wait was short and I liked watching the video explaining in detail the in very prompt. The waiting areas were clean and adequate reading material. My wait was short and I liked watching the video explaining in detail the inspection. Jose was very nice and wrote down for me the explanation of an issue pertaining to my car battery. More

First time buying a Toyota and I certainly didn’t feel very welcoming. Everything was super basic, they didn’t give me any type of offer or promotion or even offer a bottle of water. Also ran my credit th very welcoming. Everything was super basic, they didn’t give me any type of offer or promotion or even offer a bottle of water. Also ran my credit three times leaving 3 inquires. The first one they said was supposed to be soft pull but they messed that up as well, I see a hard pull on my credit report. Extremely Disappointing! More

We have been loyal customers of this dealership for nearly 30 years. Yesterday we took our Toyota in and while I was checking out, I noticed several of the service assistants are ones that I worked wit nearly 30 years. Yesterday we took our Toyota in and while I was checking out, I noticed several of the service assistants are ones that I worked with almost 30 years ago! To me, that speaks volumes about this dealership. Those guys were quality employees then, and the new one we dealt with yesterday seems to be of equal quality. More

Wonderful experience! Will definitely be returning. The facility was very clean and staff was very accommodating!! Will definitely be returning. The facility was very clean and staff was very accommodating!! More

Can’t get an answer regarding problems with my 2022 Tundra. Des Moines Toyota is not a customer oriented company. Sell the product screw the customer Tundra. Des Moines Toyota is not a customer oriented company. Sell the product screw the customer More

They got me in quickly when i was on a jam. Jose was very knowledgeable. Jose was very knowledgeable. More

They were professional,they did a good job, work was done in a timely manner. in a timely manner. More

Ian and his team listened to me and took care of my vehicle. The service team was great. The people at DSM Toyota walk the walk and actually take care of your needs. I will never hesitate to return s vehicle. The service team was great. The people at DSM Toyota walk the walk and actually take care of your needs. I will never hesitate to return should any needs arise. More

Simple process, didn’t feel pressured into committing to something I didn’t want. The staff I worked with were all transparent and helpful in the process of working through what I wanted and explaining the something I didn’t want. The staff I worked with were all transparent and helpful in the process of working through what I wanted and explaining the unknowns. He put in the extra effort and made the vehicle buying experience enjoyable. More