Toyota of Des Moines

Toyota dose a good job but could be more economical. Labor is high. Could use better trianing with customer service when it comes to service and repair and sales. Ive had more then one indecent with poo Labor is high. Could use better trianing with customer service when it comes to service and repair and sales. Ive had more then one indecent with poor treatment. Makes me think twice about buying another car from this dealership. Hopefully next time im in for service I dont get rude or condescending answers to my concerns! For instance, my question was my breaks squeak when backing up and not just a small squeak but a very load squeak, whats that all about? Can you check it for me? Answer: We can check that out but thats very common and it happens alot with these cars. Looks at me like im stupid/crazy for worring or asking about it! Thats just one of a few times ive had a smart answer that wasent very comforting and definitely dident make me want to buy another car!! Ian im sure has been there a while and should no better then to say that as well as act like your stupid for asking such a questions. Ive had a ton of cars in my day and unless the breaks were bad, which mine wernt, they never squeaked loudly while backing up. Hopefully Ian could be informative and well as less condescending for the next customer. Ill be back but about another time that happens Im sure I wont be back! By the way Jeff the driver of the shuttle van was awesome and is a good guy! Wish you had more customers service like his. He deserves a raise!! More

Nice and easy process! Would recommend! They were willing to work with me and my needs! Would recommend! They were willing to work with me and my needs! More

a a aaa aaaa a a a a a a a a aaaa a a a More

Everyone was extremely helpful! Ian explained things very clearly and all numbers that we were given were consistent all throughout our time working with him. We understood everythi Ian explained things very clearly and all numbers that we were given were consistent all throughout our time working with him. We understood everything that was explained, and were able to have consistent communication with him! More

Ian and JP are honest, detail oriented, and complete professionals. I highly recommend! Excellent experience! professionals. I highly recommend! Excellent experience! More

The customer service for the mechanical department is the best. Teach this the sellers too after they sell you a CAR best. Teach this the sellers too after they sell you a CAR More

Really good service and i will recommend other people to do service and maintenance.Thanks do service and maintenance.Thanks More

Justin is a rock star, deserves to have his salary doubled, and is why we keep coming. doubled, and is why we keep coming. More

I had no stress buying my car. Tim was relaxed, knowledgeable, respectful, open and honest, and easy to work with. I told him my needs and budget and he found me the perfect car Tim was relaxed, knowledgeable, respectful, open and honest, and easy to work with. I told him my needs and budget and he found me the perfect car in less than an hour. Eric was a huge help. He was patient, informative, respectful and relaxed, and answered all of my questions. I felt I could call him back any time, if I had any questions. I have never experienced better customer service when buying a car. I will buy cars from them in the future. More

The staffs of Toyota dealer are awesome. They are so cooperative , frank and helpful. I thank to all members. They are so cooperative , frank and helpful. I thank to all members. More