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Toyota of Cedar Park

Cedar Park, TX

4.9
3,398 Reviews
At Toyota of Cedar Park, we believe in respecting your time and intelligence and that is why we offer an express purchase and express service. It's quite simple, we want your experience of being a Toyota owner to be amazing.
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5600 183A

Cedar Park, TX

78641

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Showing 3,398 reviews

December 13, 2022

The building is always spotless and the staff are always pleasant and helpful. Thank you. More

by Lgiacolone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Toyota of Cedar Park responded

Sounds like we hit the mark! Thanks for the kudos! We will be sure to share your kind words with our service team! We hope to see you back for your future service needs. All the best!

December 13, 2022

Lack of general courtesy among service advisors. I felt like a burden to everyone there. I will not be back unless I have to show up for another recall. More

by Dealershipssuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Only one service advisor was courteous to me and I didn’t catch his name.
Dec 13, 2022 -

Toyota of Cedar Park responded

Our sincerest apologies for your experience at Toyota of Cedar Park. Please allow the Service Director, PJ Shelley the opportunity to learn more about your experience and correct in any way possible. He is available for a call anytime today. You can reach him at 512-379-7574. Thank you in advance.

December 12, 2022

Dealership is good and Sean did a good job with answering my questions even though he was super busy More

by mkrenek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Mackin
Dec 12, 2022 -

Toyota of Cedar Park responded

Thank you so much for the kind words! We are very happy to hear that your experience at our dealership was overall very positive. We hope to see you again soon so that we can improve upon our service to you as best we can. Thank you again for trusting us with your business, take care!

December 12, 2022

I had a very pleasant experience at Cedar Park Toyota. The staff was friendly and timely. Matt Medina was a wonderful salesperson and in tune with my needs and what the dealership had to offer. Thanks Mat More

by olga-alvarado
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Medina
Dec 12, 2022 -

Toyota of Cedar Park responded

Wow! We'll be sure to deliver the kudos to Matt. We are so happy to hear that he was able to provide you with a truly exceptional sales experience. Thank you for taking the time to leave us a review, we hope to see you again soon!

December 11, 2022

Matt was great, he listened to what we wanted and made it happen. The dealership is well appointed with a number of flexible seating options sure to meet the wants and desires of everyone. More

by kristopher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Cornejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Medina
Dec 12, 2022 -

Toyota of Cedar Park responded

Thank you so much for all the compliments to our team, Kristopher! We're very happy to hear that Matt was able to give you such a great experience! Congratulations and we will be here ready to assist when you are ready for your next vehicle!

December 09, 2022

The service person who checked my vehicle in was beyond excellent! Actually the best ever. I am now considering using this dealership for all my maintenance needs because of her professionalism. More

by gpitts4691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katherine Dobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2022 -

Toyota of Cedar Park responded

Glad to hear that your experience at our Service Center was second-to-none! Thanks for allowing us the chance to earn your business - we'll be sure to relay all your kudos to Katherine. Come back and see us soon!

December 08, 2022

Very clean. Nice people. Like how they video what they do and text me what’s going on More

by Huntertamara43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Lenzi
Dec 08, 2022 -

Toyota of Cedar Park responded

Thank you for the 5-star review! Transparency is important to us so we are happy to hear that you enjoyed the video of your car being serviced! We hope to see you again soon!

December 08, 2022

They took their time & made sure everything was explained properly! Definitely helped with the obvious stress that comes naturally with buying any new vehicle. More

by ambs96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guillermo Haro, Manny Escoto
Dec 08, 2022 -

ambs96 responded

Also, my salesman Manny, was super helpful throughout the whole process. I really appreciated how much he took his time with everything down to the last detail that could possibly be thought about my car! I left the lot very satisfied & the whole environment was just great. Everyone was super kind & helpful.

Dec 08, 2022 -

Toyota of Cedar Park responded

Manny is awesome, we must agree! Thank you for the kind words and excellent feedback! We are pleased to hear Manny was able to find you the perfect vehicle. Congrats! Enjoy and please don't hesitate to reach out with any questions. Happy miles!

December 08, 2022

Jacob was very kind and patient, helping us and making everything run smoothly. But our suv trade-in price is lower than the trade-in market price or even lower than the low price More

by Kang
Recommend Dealer
Yes
Employees Worked With
Jacob Moreno, Jacob Dylla
Dec 08, 2022 -

Toyota of Cedar Park responded

Thank you so much for the review, Kang! We are very happy to hear that your experience with Jacob was excellent! We also appreciate your feedback and we will pass it on to our management team so we can better serve you in the future! Thank you again for trusting us with your business and enjoy your new vehicle!

December 07, 2022

I took my RAV in for an oil change and tire rotation. Also had contacted dealer in advance because my gas cap filler door no longer works. I was told the part was in but it turns out it was no longer a More

by Long67horn
Recommend Dealer
No
Employees Worked With
Sam was my service advisor
Dec 07, 2022 -

Toyota of Cedar Park responded

We apologize for the experience you have had with our service department. We strive to provide each customer with a truly exceptional experience. We truly value our customers experience and we take your feedback very seriously. Our Service Director, PJ Shelley would love the opportunity to learn more about your experience. He can be reached at 512-379-7574. Thank you!

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