Toyota of Braintree

My experience purchasing a vehicle at Toyota Braintree was wonderful, the staff including phill Le were incredibly knowledgeable, respectful, and helpful during the process. was wonderful, the staff including phill Le were incredibly knowledgeable, respectful, and helpful during the process. More

Eric and Lenny managed our purchase really well. My wife had to drive for 1.5 hours with our kids to get there but Eric promised us to hold the car till we got there. When she got there the car was My wife had to drive for 1.5 hours with our kids to get there but Eric promised us to hold the car till we got there. When she got there the car was ready for her to leave the deposit. They even scratched the extra fee and recognized our urgency to get it. We would 100% shop for a car here again! More

Had a pleasant experience with Sam. Very good sales man pleasant and very helpful. He got the car. My mother wanted in the same color she liked. And make sure it was four-wheel-drive, s Very good sales man pleasant and very helpful. He got the car. My mother wanted in the same color she liked. And make sure it was four-wheel-drive, she want it. More

Carlos was helpful in answering our questions and not pushy at all. It was also beneficial to be a Braintree resident. pushy at all. It was also beneficial to be a Braintree resident. More

Dealership is very easy to deal with. Very clean place with great customer service. Would recommend checking out this dealership Very clean place with great customer service. Would recommend checking out this dealership More

Everyone was friendly and so helpful. The experience was hassle free and was as quick and simple as possible. The experience was hassle free and was as quick and simple as possible. More

Great experience at Toyota of Braintree. Carlos, Bob and Sunny were all a pleasure to deal with. I would recommend you drive over and see them! Carlos, Bob and Sunny were all a pleasure to deal with. I would recommend you drive over and see them! More

Awesome service. Staff pay attention to detail. Helps your to make the choice. Very genuine and passionate about their work. Staff pay attention to detail. Helps your to make the choice. Very genuine and passionate about their work. More

This was the best experience at a car dealership I’ve had that I can remember in all my life . I’ve had other good experiences too at dealers, but this staff seems to be friendly, down to earth , & actually that I can remember in all my life . I’ve had other good experiences too at dealers, but this staff seems to be friendly, down to earth , & actually takes customer service more serious than what I’ve seen lately at many companies I interact with on hold for 3 hours at places etc , in these scary times especially ,with short staffing, everyone rushed , look right at you & not helping ever now . I truly appreciate when I meet kind individuals that know how to treat customers as I do in my career I show empathy & great customer service skills I am told . After being in 2 ER,s & fighting for my life ,with no empathy ,compassion,& gaslit, it was great to find help today when already stressed,tired, worried. I came in to the building for my tires light acting up. Willy corner cafe was awesome I can’t believe they have cafe in dealer, I was starving too from going to so many tests ! Jessie from Valet helped me so nice & helpful understanding as I drove in wrong way! William used car funny guy & great customer service helped me too !! Inez Belbin great service too !!! Thank all of you & I am definitely coming back & spreading the word about this exact location for Toyota ! Maybe even my next car I will buy here if I survive in this crazy hectic world ! Thank you so much for helping me out !! I truly appreciate kind people with what I’m going through now !!! I will be back for sure ,I will be telling the world on social media , my family, my friends , my coworkers at a big hospital too of my great experience, & I will be sharing my review even to strangers too !!!! Thank you for your dedication to keeping our society a safe & welcoming place when people like me need major support !! Stay safe & keep up what you’re doing being awesome in customer service !! Yvette D. L here from Western mass a thankful & grateful customer !! More