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Toyota of Bowling Green

Bowling Green, KY

Overview
Reviews
Vehicles
4.6
235 Reviews
Toyota of Bowling Green is Home of the Lifetime Powertrain Protection. We proudly serve communities from Louisville and Elizabethtown KY all the way to the Nashville TN area. Get the personal service you deserve and the type of experience that keeps you coming back mile after mile. When we say "We Take Care of People!" we mean it.
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2398 Scottsville Rd

Bowling Green, KY

42104

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Showing 235 reviews

August 11, 2026

Service is always reliable and thorough. The folks are friendly, welcoming and professional. Always helpful. More

by ROBERTWSTALLINGS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember their names.
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Aug 11, 2026 -

Toyota of Bowling Green responded

After multiple visits, knowing our service on your Tacoma continues to be reliable and thorough is rewarding. Your kind words about our team’s friendly professionalism and five-star rating mean a great deal to us.

August 11, 2026

The pre inspection was not top notch it has a bad vibration when goes above 70 More

by jamesjones2008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don't know
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Aug 11, 2026 -

Toyota of Bowling Green responded

James, thank you for your feedback, and we apologize for not delivering an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. Please reach out to us so we can speak directly, and we'll address your concerns in detail.

August 11, 2026

Left streaks inside and out. A dirty film from rags were left all over the dash and doors. No armor all was used at all. Terrible job! More

by 0117PSKIPS.C
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler
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Aug 14, 2026 -

Toyota of Bowling Green responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

August 10, 2026

Top Notch treatment, Jay, (my Service Tech) was very polite and professional! First Rate customer Service, great job taking care of me and my Tacoma! More

by AFRICA1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
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Aug 10, 2026 -

Toyota of Bowling Green responded

Knowing you found our treatment top-notch means a lot to our service team. Our team is pleased we could take care of your Tacoma with the attention it deserves.

August 10, 2026

The service department is always courteous and timely. I am typically in and out within 30 minutes More

by tinahenbest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Aug 10, 2026 -

Toyota of Bowling Green responded

Your Toyota Camry is in great hands with our service department. Knowing our courteous, timely service helped you be in and out within 30 minutes means a lot to our team.

August 10, 2026

They have great customer service and support. I enjoy going there and don't mind waiting. More

by bsaylor270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer service
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Aug 10, 2026 -

Toyota of Bowling Green responded

Knowing you enjoy visiting for service on your Tundra, even when there’s a wait, is rewarding. Your compliments about our team and five-star rating mean a lot to our service department.

August 09, 2026

Toyota Service is always very polite and thorough with taking care of our Highlander on a timely basis. While waiting the indoor wait room is very nice and comfortable. More

by matigrje
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle is always very knowledgeable,
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Aug 09, 2026 -

Toyota of Bowling Green responded

Your note about our comfortable indoor waiting area highlights the convenience we aim to provide. Knowing that our team cared for your Highlander politely, thoroughly, and promptly is truly rewarding.

August 08, 2026

All employees that I came across were helpful! !! My personal salesman made sure that I understood everything fully, got me a great deal, and informed me of multiple great incentives. Glad I purcha More

by Ashton Troxler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Latham, Dan Holland, and Jay Mansfield
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Aug 08, 2026 -

Toyota of Bowling Green responded

Knowing our team answered all your questions, walked you through every detail, and highlighted great incentives means a lot to us. Thank you for trusting our service department with your Ford Explorer.

August 07, 2026

Typically we have great experience with service at this dealership and recommend it to others. This service appointment took significantly longer than it should have and we felt they were not transparent w More

by lankford.sarah11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
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Aug 13, 2026 -

Toyota of Bowling Green responded

Sarah, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

August 06, 2026

Whether routine maintenance, major repair or finding just the right vehicle, this team is focused is on the customer's best interest! More

by fkpage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler, Courtney, Cassidy and Cody
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Aug 06, 2026 -

Toyota of Bowling Green responded

Your recognition of our focus on your best interest across routine maintenance, major repair, and finding the right vehicle reflects what we value most. Hearing that this was your experience during service on your Chevrolet Tahoe means a lot to our service department.

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