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Toyota of Bowling Green

Bowling Green, KY

Overview
Reviews
Vehicles
4.6
235 Reviews
Toyota of Bowling Green is Home of the Lifetime Powertrain Protection. We proudly serve communities from Louisville and Elizabethtown KY all the way to the Nashville TN area. Get the personal service you deserve and the type of experience that keeps you coming back mile after mile. When we say "We Take Care of People!" we mean it.
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2398 Scottsville Rd

Bowling Green, KY

42104

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Showing 235 reviews

July 06, 2026

Lexee Houchens was wonderful to deal with. Took time to answer all of our questions. The whole process took about 2 hours from test drive to out the door. More

by harris10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lexee Houchens
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Jul 06, 2026 -

Toyota of Bowling Green responded

Thank you for taking a moment to share your experience. We’re delighted our team answered all your questions and made the process seamless from test drive to driving off in your new Toyota. Enjoy the road ahead and we’re here for any future service needs.

July 03, 2026

Toyota of Bowling Green has the best service department. They are quick and answer all my questions!! More

by bphelps355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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Jul 03, 2026 -

Toyota of Bowling Green responded

We’re delighted our team provided prompt service and answered all your questions. Thank you for trusting us with your Toyota. We look forward to welcoming you back soon.

July 03, 2026

The service was great everyone is friendly and seem to know what they were doing More

by sisamandadockery
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Jul 03, 2026 -

Toyota of Bowling Green responded

Thank you for highlighting our friendly and skilled team. We’re delighted your Toyota received great care. We appreciate your 5-star rating and look forward to assisting you again.

July 03, 2026

They are always efficient and so nice. They make sure I understand everything and it is a comfortable place to wait More

by Lana Colon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
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Jul 03, 2026 -

Toyota of Bowling Green responded

We’re thrilled our team could provide efficient care and friendly support for your Toyota Camry Hybrid. It’s wonderful to know the waiting area felt welcoming and that explanations were clear. Thank you for sharing your experience, and we look forward to assisting you again.

July 03, 2026

Kind and knowledgeable employees. The trust them with my car. I wouldn’t go anywhere else. More

by gofins1372
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Sells
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Jul 03, 2026 -

Toyota of Bowling Green responded

Thank you for recognizing our team’s expertise and friendly approach. It means a lot that you trust us with your Toyota RAV4, and we’re honored to be your service choice.

July 03, 2026

I still am mosstly positive about Toyota of Bowling Green but the last 2 services on my new 4runner have been subpar. Last year I took my 4runner in for oil change only and noticed 2 sets of small scratdhes More

by kevpet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
suppose to be Cody Stumbo but was someone else
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Jul 05, 2026 -

Toyota of Bowling Green responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

July 02, 2026

Outstanding people, customer service was a top notch. LEADERSHIP STAFF VERY HELPFUL WENT ABOVE AND BEYOND More

by tyronejones8145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N\A
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Jul 02, 2026 -

Toyota of Bowling Green responded

It’s wonderful to hear that our team provided top notch support during your Grand Highlander Hybrid service. We’ll share your kind words with our leadership staff who went above and beyond. Thank you for trusting us with your Toyota!

July 02, 2026

Was so quick and easy! Everyone was beyond kind! Was my first experience and I promise I will be back! More

by TDJONES0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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Jul 02, 2026 -

Toyota of Bowling Green responded

It’s wonderful to hear your first Toyota Camry service went smoothly and that our team made you feel so welcome. We look forward to seeing you again for your next visit.

July 02, 2026

Great dealership, however in demand service is sometimes really slow. Please give timelines when accepting more than you can possibly service in a set length of time. More

by HODGEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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Jul 05, 2026 -

Toyota of Bowling Green responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

July 02, 2026

Cody does an excellent job as a service consultant. He has great customer service skills. More

by ADFRANK4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Stumbo
Print
Jul 02, 2026 -

Toyota of Bowling Green responded

Thank you for letting us know about your recent Jeep Cherokee service. We’re pleased our service consultant delivered attentive support. We look forward to assisting you again.

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