Toyota of Berkeley
Berkeley, CA
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12 Reviews of Toyota of Berkeley
Purchased a used VW this past Sunday, pulled off the lot on a completely empty tank of gas with the warning signal beeping at me. Three days after purchasing the car, the engine light came on accompanied w on a completely empty tank of gas with the warning signal beeping at me. Three days after purchasing the car, the engine light came on accompanied with beeping warning signals. I was told that their service department would check it out but there was no promise of whether I would be paying for the service of not. Since the dealership is a good 20 miles from where I live and I wasn't sure if it was a serious problem that would either ruin the engine to drive with it that way or if I would end up broken down on the side of the road, I took it to a VW dealership 2 miles from my house. They discovered an emission valve was at fault and that until it was fixed, it would not pass smog inspections. After contacting Toyota about what I was told, they were smart elics, stating they felt there was no problem at all, that I probably just didn't screw the gas cap on properly and that whether it was 3 days, 3 weeks, or 3 years, I had purchased the vehicle and it was now my problem. I can't believe the way this dealership actually conducts business. If I had known, I would have never bought a vehicle from them. They don't deserve to be in business. More
I went in on a Wed to get a quote for my 00 Celica. I was asked if I was willing to sell it on the day itself to which I said yes, provided the number was right. This guy went in talked to his manager, then asked if I was willing to sell it on the day itself to which I said yes, provided the number was right. This guy went in talked to his manager, then came back saying they dont have time to look at the car and offer a quote. Fair enough. He set up an appointment on the Friday. Went in on Friday, taking some time off work. I waited around for a while before anyone got around to me. It all seemed a bit unproffesional for a so-called dealership. The first guy I spoke wasnt around, some other bloke called bill blinks came around. Same questions, asked if I was willing to sell the car on the same day blah blah then tells me to come back next week as they are 'busy'. I just dont get it - totally snobbish, doesnt even look at the car. While I understand a used car may not fetch them as much as a new one, they could still have netted a 1.5-2 grand profit from it, me thinks. ssimply put, he was rude and I simply left, livid inside. Chances of me doing business with them - not in a million. <br> More