Toyota On Nicholasville
Nicholasville, KY
Filter Reviews by Keyword
By Type
378 Reviews of Toyota On Nicholasville
Good inventory.....Interested but not pressuring sales person....good facility...established a trust with salesman.....everyone was friendly starting with the receptionist, salesman, manager and fiance st person....good facility...established a trust with salesman.....everyone was friendly starting with the receptionist, salesman, manager and fiance staff. I felt that my questions were answered truthly and openly. More
I inquired about 2011 Prius. Received a call with a promise of a call back and e mail information I called the dealershipm twice and have no response. I thought that you were interested in selling cars promise of a call back and e mail information I called the dealershipm twice and have no response. I thought that you were interested in selling cars.I live in Florida but the vehicle would be purchased for a resident of Kentucky. More
This dealership has the looks of being professional but its a typical large business that will walk all over you after they get there sale. most are very fake in how they treat you and you get the feeling its a typical large business that will walk all over you after they get there sale. most are very fake in how they treat you and you get the feeling as if your in a big fitness center meaning everyone makes you feel a little intimidated maybe like your out of place. the biggest problem with this dealership is the help they give you AFTER you buy. Ive been trying to get a hold of a gerry jenkins for maybe two months now.. who knows how many messages ive left. its like he doesnt exist. and when i try to go to a higher authority ive been told they werent available to speak with me and i would just have to wait. bottom line once they get your money theres really no reason to believe customer service continues with this dealer. buy toyota just not from them. More
I had been comparing 5 makes/models online: Maxima, Avalon, Lexus, Taurus, Genesis. On Sunday, 11/14/10, I decided it was time to go shopping. Heading south on Nicholasville Road I came to the Nissan Avalon, Lexus, Taurus, Genesis. On Sunday, 11/14/10, I decided it was time to go shopping. Heading south on Nicholasville Road I came to the Nissan dealership- closed. So, I went across the street to Toyota of Nicholasville and went no further. Val Lambert was walking over to greet both myself and my father by the time I shut the door of my Taurus. Val really listened to what I was looking for in the Avalon and selected one for me to drive. It was perfect!! I test drove the car and came back and bought it. My father and I had a great time working with Val. I respond well to people with a sense of humor and it puts me at ease. I never felt pressured, I am one of the 20% of customers who know what they are looking for and when they see it - they but it. Val made this transaction effortless for me. Dave also made me feel relaxed. Both took time to make sure that I understood everything. This is my 3rd Toyota. I seem to buy them at special times in my life. The first, a Corolla, when I graduated from nursing school. The second, a MR2, when I turned 30- red-what fun! Now, the third, Avalon, for my 50th birthday. Going for luxury this time. I have driven it for 3 days now and it is truly a dream. Thank you so much for a great experience!! More
My husband and I were looking for a new vehicle, for me. My husband said that since the car was going to be MINE that I could be the decision maker. Roger Campbell was our salesman and he was EXCELLENT! He My husband said that since the car was going to be MINE that I could be the decision maker. Roger Campbell was our salesman and he was EXCELLENT! He explained all of the details and really helped me make the decision on which car would be best for me. My husband was very impressed with the way Roger took his time with me, made sure that I understood the pluses and minuses with each vehicle we looked at, and helped me make up my mind. We both agree that the next car we buy will certainly be from Toyota on Nicholasville and from Roger. While we have no direct experience yet on the service department, it does look first rate and we will no doubt love that as much as we do the sales department. Thank you for all you did for me Toyota on Nicholasville. More
the experience was quick and easy. they were straight with us and no run around. i would recommend anyone to take the time an check them out! GREAT JOB!! thanks steve jennings. not only was the sale a with us and no run around. i would recommend anyone to take the time an check them out! GREAT JOB!! thanks steve jennings. not only was the sale a great experience so was the financing. they make sure that u understand all of your opitions an what would work best for the customer. if u need to buy a vehicle this should be your first stop!!! thanks again .. james More
we love this place we have never been treted this good at any other dealer ever this was are second purchase there and we drove three hours to deal with them both times well that is three hours there and thr any other dealer ever this was are second purchase there and we drove three hours to deal with them both times well that is three hours there and three hours back love you guys keep up the good work brian and missy taylor More
I felt good about the whole process. Chris offered excellent suggestions on cars, financing, was patient not pushy, very friendly and professional. Everyone at the dealership made me and my party fee excellent suggestions on cars, financing, was patient not pushy, very friendly and professional. Everyone at the dealership made me and my party feel very appreciated. I will definately recommend this Chris Napier and Toyota on Nicholasville to all who ask about my new purchase. More
Great experience.Quality employees.I have not said enough so I must continue for another 161 letters or numbers.Now this experience is not so much fun.Oh yeah! I did make it to the game Saturdat night.We rea so I must continue for another 161 letters or numbers.Now this experience is not so much fun.Oh yeah! I did make it to the game Saturdat night.We really appreciate the helpfulness of Dara and Will. More
I have already recommended Toyota on Nicholasville and our salesman Steve Jennings to several of my coworkers and friends and family. My husband has also recommended Toyota on Nicholasville and Steve Jenn our salesman Steve Jennings to several of my coworkers and friends and family. My husband has also recommended Toyota on Nicholasville and Steve Jennings our salesman. Steve was very knowledgeable and friendly. At no point did he try to push us into a purchase. We really appreciated Steve and all the other employees professionalism and friendliness. We plan to purchase a new SUV in the next couple of years and will be going to Toyota on Nicholasville for that purchase. Also we would like to thank Toyota on Nicholasville for having such a very clean and well laid out facility. More