Toyota Bountiful

Honestly, the whole experience at this dealership was underwhelming. The Tacoma we ended up buying is certified and so far, so good, but the dealership itself was just disappointing. We waited to meet wi underwhelming. The Tacoma we ended up buying is certified and so far, so good, but the dealership itself was just disappointing. We waited to meet with finance after signing papers for nearly two hours- and not because they were busy. The salesman promised not to charge for the “paint protection” that was an unnecessary $388 fee. I signed the offer without that fee only to find out later that the finance manager tacked it back on in the final sale. We waited to take the truck home because it still needed detailed. When they dropped the truck off, I immediately realized that they had done a poor job cleaning it. There was visible dirt and smudges on many areas of the interior. It seemed they did a mediocre job of detailing it because it had already been sold. Our salesman wasn’t very informative nor did he seem to be very knowledgeable when we asked questions. Again- not a great experience. More

First time i have business with toyota bountiful. My experience a very good one. No pressure, quick and competent service! Jared was my salesman and i met tex experience a very good one. No pressure, quick and competent service! Jared was my salesman and i met tex More

Recently, our beloved 2010 RAV4 displayed some odd error codes after a recent very short 4 Wheel Dr. Episode. So, even though we had canceled out the codes, we took it in to be checked. I greatly admired codes after a recent very short 4 Wheel Dr. Episode. So, even though we had canceled out the codes, we took it in to be checked. I greatly admired Cody, our service rep, who would not even start work, and thus, starting to charge us, without making sure they could do some good. Great job, Cody More

Toyota Bountiful is a great dealership ! JD was our salesman and did a great job. I was kinda a tough sale but he was super ! salesman and did a great job. I was kinda a tough sale but he was super ! More

I do not recommend this dealership. They did not deliver on their end of the agreement which was to have the interior and exterior of the vehicle detailed and restoration cleaning of the head lights. We mad on their end of the agreement which was to have the interior and exterior of the vehicle detailed and restoration cleaning of the head lights. We made the deal on April 25th and was told we could wait there while they did the above but we did not have time to wait and was told the car would be ready to pick up on Monday. I called Jared Pusey at 10:30 to see what time the car would be ready to pick up and he informed me he was just making an appointment with the service dept to get head lights done. I received text stating car was ready for pick up after 4:30 and also received a call asking when we planned on picking up and giving them the cashiers check. Told the guy we were not driving in rush hour traffic and would be there at 10:00 am the next morning. When I arrived I was approached by Jared Pusey asking me if I scheduled an appointment to pick the car up which I thought was odd. The headlights had been cleaned but the interior and exterior had not been cleaned. The only thing that was done is they sprayed tire shine on the tires and appeared it was done outside in the wind because it was sprayed all over the vehicle. Then when I asked for a receipt for the full amount of the purchase of the car I handed over to them it was an inconvenience for them. Told me my cashiers stub from my bank was my receipt. Pfff! More

Service was great. Service was great. Service was great. Service was great. Service was great. Service was great. Service was great. Service was great. Service was great. Service was great. Service was great. Service was great. Service was great. Service was great. Service was great. Service was great. Service was great. More

Service reception timely and thorough. I particularly like the text response of initial inspection following entry. Isabel was great. She tried to sell me a package service deal, which is her job, though like the text response of initial inspection following entry. Isabel was great. She tried to sell me a package service deal, which is her job, though somewhat annoying perhaps a question as to awareness of discount deals before “launch.” More

Pleased with the service and courteous manner of the employees. The shuttle service provided worked well with my schedule and was prompt without a long wait. employees. The shuttle service provided worked well with my schedule and was prompt without a long wait. More

The guys that helped us were very friendly, respectful & knowledgeable. I came in knowing what I wanted & they answered my questions & dealt with me fairly. knowledgeable. I came in knowing what I wanted & they answered my questions & dealt with me fairly. More

Andrew in the serice department did a great job of getting my prius serviced and testing the high voltage battery. The service manager Mike really understands the prius hybrid power train and gave getting my prius serviced and testing the high voltage battery. The service manager Mike really understands the prius hybrid power train and gave me data that showed that my battery was losing performance, but the cells were aging uniformly. More