Back

Town North Nissan

Austin, TX

4.3
18 Reviews

9160 Research Blvd

Austin, TX

78758

Directions

Filter Reviews By Type

Showing 18 reviews

August 31, 2026

Fixed the issue my car had. Took all day. Only complaint is I wish a loaner car was available. More

by camp13927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
August 22, 2026

Good service. And knowledgeable staff. Quick service, clean office good price, free drinks and clean restroom More

by Chilliwa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Aug 29, 2026 -

Town North Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Group 1 Hyundai of North Austin

June 13, 2026

Bad service and customer service. I had an appointment and still waited 4 hours for just an oil change. What is the point of scheduling an appointment if you going to take 4 hours to More

by patelsudeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yvonne Ortega, Viviana Maldonado, Dayna Bedell
Jun 16, 2026 -

Town North Nissan responded

Thank you for your feedback and I sincerely apologize for the long wait you experienced. A four hour wait for a scheduled oil change is not acceptable and not the standard we hold ourselves to. You are right that an appointment should mean your time is respected, and we clearly fell short here. I will be addressing this with our service team to make sure we do better.   I would appreciate the chance to make this right and earn back your trust. Please reach out to me directly.   Thank you,   Paul Spence General Manager - Group 1 Hyundai of North Austin pspencejr@group1auto.com

May 20, 2026

This was my first time visiting the dealership. My service advisor, Anthony, was super helpful and knowledgeable! I’d definitely recommend this dealership to anyone looking to purchase a new car! More

by kirajones1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony S
May 23, 2026 -

Town North Nissan responded

Hello, we're happy you found our staff Anthony to be so supportive during your experience here at Group 1 Hyundai of North Austin. Thanks for the recommendation, and have an amazing day!

April 30, 2026

Matt and team were great with their promptness and fairness with which they listened to my queries, although we were not able to identify the problem yet they have promised to get to the root cause an More

by Abhi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew
May 14, 2026 -

Town North Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

April 23, 2026

We would rate this at the high end of the places where we’ve taken our vehicles for regular maintenance. More

by Medmom156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Apr 26, 2026 -

Town North Nissan responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 22, 2026

Fast helpful service staff that explained everything well and didn't try to up-sell me. Clean facility. More

by Sal from Chicago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Big service manager with beard.
Apr 26, 2026 -

Town North Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

April 16, 2026

The service was friendly ,quick, and efficient. Easiest dealership that I have been to! The central location is awesome-no I35 trek. More

by Albus
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Apr 20, 2026 -

Town North Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

April 13, 2026

Anthony offered highly professional, timely and effective service. Overall satisfactory place for vehicle maintenance services. Thanks. More

by SD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony from Service
Apr 16, 2026 -

Town North Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 10, 2026

Service was very quick and efficient. The staff was friendly and helpful. I enjoyed the experience. More

by edboissevain78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team 5 stars
Apr 13, 2026 -

Town North Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

1