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Town East Ford
Mesquite, TX
2,883 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money.
Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores!
So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power.
Come experience the Town East Ford Difference where:
You and your needs come first!
We treat you like family. Here, you are among friends.
We take care of you long after you drive away.
We offer 24/7 Roadside Assistance on all our New vehicles.
We provide Free Shuttle Service (within a certain radius).
You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including:
A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office.
You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom.
And that's just the beginning!
Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or
Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150
Click here for Directions
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,883 reviews
July 15, 2024
Anuj is a knowledgeable and experienced professional who answer all my questions and explain everything in detail for the loan process. I would highly recommend him to anyone that is interesting in buying a answer all my questions and explain everything in detail for the loan process. I would highly recommend him to anyone that is interesting in buying a car. More
by Barron.isabel
July 15, 2024
Had a wonderful selection of F150's that I was looking for and it didn't take long to pick one out. for and it didn't take long to pick one out. More
by RCKCOMBS41
July 15, 2024
Professional and no nonsense. Farley was great to work with, as was Boris. This was my 3rd time dealing with Town East Ford and each time has been a good experience. Farley was great to work with, as was Boris. This was my 3rd time dealing with Town East Ford and each time has been a good experience. More
by Patrick G
July 13, 2024
Everyone at Town East and in particular my sales rep, Kevin, were great to work with. All were very responsive and friendly. I got a the exact vehicle I wanted for a fair price. They were also able to Kevin, were great to work with. All were very responsive and friendly. I got a the exact vehicle I wanted for a fair price. They were also able to install a dealer option in a one day turn around. Much appreciated. More
by dws111951
July 13, 2024
We have gone to Town East multiple times, and dealt with Farle each time, great experience Farle each time, great experience More
by steve_k1973
July 12, 2024
Great service and everyone was more than happy to answer any questions I had after my purchase. any questions I had after my purchase. More
by ramirezpatioandfence
July 12, 2024
Very pleased with my service and and overall experience with this dealership as well as the customer service as a whole. Only regret is I wish I practiced my basketball shot more. with this dealership as well as the customer service as a whole. Only regret is I wish I practiced my basketball shot more. More
by mtepera
Employees Worked With
David Arias
July 11, 2024
Everything was very smooth and easy. I never felt too pressured and felt like all my needs were met. I never felt too pressured and felt like all my needs were met. More
by ryran69
July 10, 2024
I’m sure there’s no point in posting a complaint however, the service here was terrible. Brought my car in for an oil change and 2 recalls to be fixed. I requested “the works” oil change which includes tire the service here was terrible. Brought my car in for an oil change and 2 recalls to be fixed. I requested “the works” oil change which includes tire rotation but I wanted full synthetic instead. Apparently that ugrade is impossible so I was told it would be $129 for the oil change and $22 for the tire rotation. Well, it was $200 instead somehow. That I can almost deal with what really pisses me off is I brought my car in to address 2 recalls. I brought it in around 745am to give plenty of time. Around 11am I get a voicemail saying it’s done… I called back multiple times to make sure the recalls were handled but no one answered. So when I arrive after being shuffled around from the cashier to another service advisor to service advisor since mine was on lunch im finally told “well of course they’re not done you need to drop it off in the morning and it takes all day”. I inform him that I had that’s why I was there at 745am. This response was met with well I don’t know she didn’t put it on the ticket plus they're not that important of recalls…. This shows total disregard for people’s time in my opinion. Finally and this might be nitpicking but why the xxxx would someone leave a greasy wheel lock tool in the passenger seat when in the glove box WHERE THEY GOT IT is a plastic case for it. Just a complete disregard for people’s stuff. Town East Ford already left a bad taste in my mouth when I was shopping for my current car between all their required add ons and saying I couldn’t test drive a vehicle until they did a write up with me. Now having dealt with their terrible service department too I will never be coming back here. More
by bsmith138
Employees Worked With
