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Town East Ford

Mesquite, TX

4.7
2,883 Reviews
Thank you very much for shopping online at Town East Ford.com about your next vehicle needs. Right now is a great time to buy! We are offering top dollar for trade-ins, have a large inventory to choose from, have amazing deals on our new and pre-owned inventory and there are a number of rebates and incentives right now to help save you even more money. Town East Ford, is a family owned dealership for the past 38 years,where our only priority is you. At Town East Ford, we take care of you like our family. We will work diligently to get you the right vehicle at the right price. Town East Ford is part of the largest family owned dealer group in the United States,with 68 stores! So, while you will receive personal, hands-on service, you'll also get the benefit of bigger savings that we pass on thanks to our volume-buying power. Come experience the Town East Ford Difference where: You and your needs come first! We treat you like family. Here, you are among friends. We take care of you long after you drive away. We offer 24/7 Roadside Assistance on all our New vehicles. We provide Free Shuttle Service (within a certain radius). You will be contacted by an Internet Manager not a Salesperson. they will walk you through the entire buying process. By contacting us online, you will receive additional Internet Incentives and assistance, including: A low price from the beginning for a no-hassle, no-haggle buying experience. The ability to apply and get pre-approved for credit on a secure site from the comfort of your own home or office. You can fill out the majority of your paperwork from your home or office to minimize your time in the showroom. And that's just the beginning! Should you have immediate questions, please give me a call at our toll free number 1-866-704-7042 or Come and visit Town East Ford conveniently located at 18411 LBJ Freeway,Mesquite,Texas,75150 Click here for Directions
Contact Dealership

18411 Lyndon B Johnson Fwy

Mesquite, TX

75150

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Showing 2,883 reviews

July 26, 2024

Blake was great. He really worked with me when negotiating. He was patient and considerate. Would recommend buying from him in the future. More

by jared.grace0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Smithers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Monks Jr
Jul 30, 2024 -

Town East Ford responded

Thank you for sharing your positive experience! We're thrilled to hear that Blake provided excellent service and was helpful during your negotiation. Your recommendation means a lot to us. If you need any assistance in the future, don't hesitate to reach out. We look forward to serving you again!

July 25, 2024

Cas, Gamaliel, and Drew were very helpful and help me get exactly what I wanted More

by TREYHENNEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cas Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gamaliel Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Vespia
Jul 30, 2024 -

Town East Ford responded

Thank you for your kind words! We're thrilled to hear that Cas, Gamaliel, and Drew were able to assist you in getting the vehicle that you wanted. If you need anything else or have further questions, feel free to reach out. We look forward to serving you again!

July 25, 2024

I did not expect more from this dealership since I had already experienced the same thing before. This time who work on my suv left my driver side dirty of grease. More

by ALEXGLZ787
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Crista Elliot
July 25, 2024

Cas Rooney was very easy to work with and made a typically frustrating signing/paperwork process much easier than previous experiences at other dealerships. Kevin Hudson was my salesperson and was More

by LSAUNDERS2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cas Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt DeAnda, Kevin Hudson
Jul 30, 2024 -

Town East Ford responded

Thank you for sharing your experience! We're delighted to hear that Cas Rooney made the paperwork process smoother and that Kevin Hudson was helpful and respectful throughout your visit. We strive to make every aspect of your experience as pleasant as possible. If you need any further assistance, feel free to reach out. We look forward to serving you again!

July 25, 2024

Very Helpful Blake and Chase are very knowledgeable and very professional , great job guys ! Yes More

by Henrykim1019
Recommend Dealer
Yes
Employees Worked With
Blake Smithers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas Petriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Kibodeaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2024 -

Town East Ford responded

Thank you for your kind words! We're glad to hear that Blake and Chase provided you with knowledgeable and professional service. We appreciate your feedback and will make sure to pass on your compliments to them. If you need any further assistance, don't hesitate to reach out!

July 24, 2024

Great guys at town east ford! Made my purchase easy and straight-forward. No hastle and made the deal happen! More

by murph1119
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Farle Lutian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cas Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Town East Ford responded

Thank you for the positive feedback! We’re thrilled to hear that your purchase experience was easy and hassle-free. If you need anything else or have any questions in the future, feel free to reach out. Enjoy your new vehicle!

July 24, 2024

Not good the lady she never say anything wait too long the car was dirty More

by JOELFIERRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not good
July 24, 2024

i went in during the afternoon and i was able to trade in my car and get a newer suv. they were really nice and helpful More

by OLIVIA_N_ORTEGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boris Loncaric
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Town East Ford responded

We're glad to hear you had a positive experience trading in your car and getting a newer SUV! It's great to know our team was nice and helpful throughout the process. If you need any further assistance or have questions, feel free to reach out. Enjoy your new SUV!

July 23, 2024

Absolutely ZERO communication. Our vehicle was with Town East for almost 15 business days with no communication. I called and left multiple messages for my Service Advisor with no More

by adamyarber1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terri Scott
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim the service manager
Jul 25, 2024 -

Town East Ford responded

Thank you for your feedback. We apologize for the lack of communication and the inconvenience you experienced during your recent service. This is not the level of service we aim to provide. To address your concerns, please contact Customer Relations Manager Terri Scott at Tscott@towneastford.com. They will work to resolve this issue and ensure that your experience is improved. We appreciate your feedback and hope to have the opportunity to make things right.

July 22, 2024

Quick and easy process. Called ahead to make sure it was there, saw it a hour later then bought it cash. Blake and the team made it really easy for me to purchase my van. More

by Jonathan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Blake Smithers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2024 -

Town East Ford responded

Thank you for your review! We’re glad to hear that the process was quick and easy and that Blake and the team made your van purchase smooth and straightforward. We appreciate your feedback and look forward to assisting you again in the future!

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