
Torch Light Motors
Parlin, NJ
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Although I love the car I bought, I was very upset when I finally received it. I am a single older woman and the car wouldn’t start when I was out on the road. This was very upsetting and stressful. When finally received it. I am a single older woman and the car wouldn’t start when I was out on the road. This was very upsetting and stressful. When I got it to a repair shop they told me it had a 7 year old battery and not a drop of oil in it. The filter was black as tar. This could have ruined the car if I continued driving it, I could have had serious damage. Shame on me for not checking under the hood, but shame on Torchlight for not being transparent! I would have paid for a battery and they do repairs, so it would have been easy. When I contacted them they and told them how upset I was, and realize it’s an old car but felt I was taken advantage of, they said I attacked them and they always change the oil before a sale. No attack, just facts. Sent them pictures and no response. They never even apologized. This is a poor way to do business. More
Jeff was such a pleasure to work with. He was very knowledgeable and helped me get a car I liked and walk out satisfied. He was very flexible and generous with his time when I could not co He was very knowledgeable and helped me get a car I liked and walk out satisfied. He was very flexible and generous with his time when I could not come on time. More
I don't normally write a review but this car dealership went beyond my expectations! They helped me get a car even when other dealerships turned me down. I had a great experience with this dealership. They went beyond my expectations! They helped me get a car even when other dealerships turned me down. I had a great experience with this dealership. They were professional and took the time to answer all my question. HIGHLY RECOMMEND! More
The Torch Light Motors offers an exceptional shopping experience with its professional team, wide choice of vehicles and impeccable customer service! experience with its professional team, wide choice of vehicles and impeccable customer service! More
Buying our son's first vehicle from these folks was the simplest car buying transaction I've ever had. From first contact to video walkthrough to delivery, I never left my house. All of the paperwork was h simplest car buying transaction I've ever had. From first contact to video walkthrough to delivery, I never left my house. All of the paperwork was handled electronically and the service was impeccable. And our son is beyond thrilled! More
The Volvo car, I bought from Torch Light Motors was too good to drive. No complaints rose from our side. I will surely recommend this service to everyone. good to drive. No complaints rose from our side. I will surely recommend this service to everyone. More