Back

Tony Serra Nissan

Cullman, AL

4.5
1,620 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts. When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers. At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
Contact Dealership

1724 Cherokee Ave SW

Cullman, AL

35055

Directions

By Type

Showing 1,620 reviews

August 13, 2023

I was pleased with the service I received by the sales manager, salesman, and the service to my vehicle. More

by silvercurles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Endi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Crutcher
Aug 16, 2023 -

Tony Serra Nissan responded

Silvercurles, we're happy you found our staff to be so supportive during your experience here at Tony Serra Nissan. Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 13, 2023

The guys that I dealt with at Serra Nissan were very courteous and professional.this is my second truck from them. I’ll be back if I live long enough More

by bbell6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Bowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wyatt Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Boyett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Crutcher
Aug 16, 2023 -

Tony Serra Nissan responded

Hi Bbell6! We're so happy we were able to help you out! Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 12, 2023

First service for new SUV went great. I was in and out quickly, no complaints. More

by suzanneking64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Bullard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Endi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Tony Serra Nissan responded

Suzanneking64, your wonderful feedback and rating mean a lot to us. Hi Suzanneking64, we are very happy to have provided you with such a positive experience!

August 12, 2023

Needs to get back with customers sooner . Wife been waiting on to hear about her radio on what there going to do about replacing or what . So make me wonder if I have problems how th More

by kennethbake171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Kennedy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Endi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Tony Serra Nissan responded

Please don't hesitate to reach out to us if there's anything more we can do! Kennethbake171, we are glad we could help!

August 12, 2023

Excellent at everything Erin does! ! Love the team there. Thanks for always taking care of my vehicle needs More

by kellanmulkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kellan Dunigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Tony Serra Nissan responded

Hi Kellanmulkin! We're so happy we were able to help you out! Hi Kellanmulkin, we are very happy to have provided you with such a positive experience!

August 12, 2023

Finance department was a great help and I loved the way he organized my paperwork and folded Exactly what I need for the tag together so that it was easy when getting my tag at the courthouse. Little thing More

by KAHLER521
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Mallette
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Tony Serra Nissan responded

Kahler521, thanks for your praise and kind comments about our team. Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 11, 2023

Super friendly staff and excellent service technicians who did a great job for us. Very pleased and will use again. More

by Steve@smithandsmithllp.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Endi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Tony Serra Nissan responded

Steve@smithandsmithllp.com, we are so happy to read such a great review about Tony Serra Nissan! Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 11, 2023

Everyone at Serra is always very friendly and helpful. I've had great service overall. More

by Rjustice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Endi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Tony Serra Nissan responded

Rjustice, we are glad we could help! Hi Rjustice, we are very happy to have provided you with such a positive experience!

August 11, 2023

I have purchased 4 vehicles in the past 5 years from this dealership. Others family members have purchased as well for a total of about 14. More

by traciscott
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Bullard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Mills
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Kilgo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Crutcher, Jonathan Donaldson
Aug 14, 2023 -

Tony Serra Nissan responded

Traciscott, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Tony Serra Nissan. Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 09, 2023

Great service chuck kept me updated and fixed my car with no hassle. I will be back More

by holly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Tony Serra Nissan responded

Hi Holly, thank you so much for your positive comments about Tony Serra Nissan! Holly, thank you for your kind review; we are happy to pass along your comments to the team here at Tony Serra Nissan!

...
45
...