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Tony Serra Nissan
Cullman, AL
1,799 Reviews
Tony Serra Nissan in Cullman, AL — serving Huntsville and Jasper — is a new and used car dealer that can satisfy all your automotive needs under one roof! We carry huge inventories of brand-new Nissan vehicles, Certified Pre-Owned Nissans, and used autos in a variety of makes and models, and once you find the one that suits your lifestyle, meet with our on-site finance department that makes the financing process fast and worry-free. Our outstanding customer service doesn’t end when you drive your new ride off the lot. We want to make sure your vehicle continues to run in peak condition, so our Service Department takes care of you with routine maintenance, auto repairs, and genuine Nissan parts.
When you buy from Tony Serra Nissan, you get the Serra Promise — unmatched value, unmatched selection, and an unwavering commitment to customer satisfaction. At any of the Serra Automotive dealerships, you’ll have peace of mind that you’ll get exactly what you need from friends and neighbors you can trust for the road ahead. The Serra Automotive family began with just one store in 1981, but in 35 years, we have perfected the art of customer satisfaction. With us you’ll get our 72-hour exchange policy, our no-hassle trade promise, a lifetime limited powertrain warranty, and more. We want nothing less than 100% satisfaction from 100% of our customers.
At Tony Serra Nissan, we believe that car ownership shouldn’t involve one errand after another. That’s why we have convenient online features to help you. Browse our new and used inventories, value your trade, apply for financing, schedule your service appointment, or order parts from your own computer, 24 hours a day, 7 days a week. We’re also here six days a week to serve you, so feel free to call us at 256-676-2367 or visit us at 1724 Cherokee Avenue SW.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 1,799 reviews
December 31, 2021
I certainly appreciate the courtesy and workmanship shown when having my vehicle serviced and a recall taken care of which required an overnight stay.. Thank you when having my vehicle serviced and a recall taken care of which required an overnight stay.. Thank you More
by Linda_bolzle
Verified CustomerEmployees Worked With
Cindi Burns, Shawn Gay
December 29, 2021
Had a great experience with Nissian. From the sales man and the sales manager treated me very well. Can’t wait to buy my next one. and the sales manager treated me very well. Can’t wait to buy my next one. More
by ctw.11215.gww
Employees Worked With
Michael Al-Dijaili, Zachary Bowling
December 24, 2021
Brought my truck in previously 2 times for the same issue and was given a story about the warranty, which it was still under warranty at the time. They reset the check engine code and did not repair my truck and was given a story about the warranty, which it was still under warranty at the time. They reset the check engine code and did not repair my truck. Brought it back a 3rd time when it was out of warranty and produced the code myself. The labor charge was excessive. More
by rgrlann
Employees Worked With
He didn't give me his name. The only one who did ,was Erin.
December 22, 2021
Quickest service I've ever had at a dealer, probably 30 minutes to get my oil changed. They were patient with me when I asked questions, and the staff was SUPER nice. Will definitely continue to come to th minutes to get my oil changed. They were patient with me when I asked questions, and the staff was SUPER nice. Will definitely continue to come to them. More
by robert.morgan1
Employees Worked With
I can't remember the names, I am horrible with names
December 17, 2021
Its a great place, levi is very sweet and helpful. All Its a great place, levi is very sweet and helpful. All of your questions is answered, and your concerns is taken care of Its a great place, levi is very sweet and helpful. All of your questions is answered, and your concerns is taken care of More
by lstewart
Employees Worked With
Zak stewart , robert messer, Levi Hicks
