Tonkin Wilsonville Nissan

Let Ash help you buy a car!!! I was frankly completely intimidated buy a dealership experience (or the thought of a dealership experience) - I didn't want to be 'that girl' that pa I was frankly completely intimidated buy a dealership experience (or the thought of a dealership experience) - I didn't want to be 'that girl' that paid way to much or bought the 'wrong' thing or was never seen again once I entered the property. I drove every make and model in my price range two months before I could actually buy anything in the hope I would be prepared. Then I procrastinated for another 30 days. Finally, I sent friends out on their own to drive various cars I was considering. When I walked into Tonkin Wilsonville Nissan, Ash was one of the first people to smile from across the room in greeting - but he didn't approach me (I probably looked like a deer in the headlights). Everyone actually was very relaxed and friendly (not fake friendly - or 'new BFF friendly' either) - genuinely friendly. I was completely taken aback. It was as if we were actually all friends. They simply DID NOT STEER me anywhere - they truely gave me the control and never tried to take it away. There could not have been less urgency to making a purchase - they encouraged me to take my time. How refreshing is that? If this was the first experience I had ever had in a dealership - I would not be afraid of them. I felt them all working together - genuinly enjoying each other and trusting each other. Everyone - and I'm not kidding about that - smiled or said hello. Ash was my guide; a brother,son, father, all rolled into one person. I will send everyone I know to talk to him - I trust him but I didn't just trust Ash; I left trusting the dealership. Five stars - 8 tomatoes - 10 fingers - whatever your rating system is; these guys are off the chart good! Enjoy your day! More

Mrs. Dean Miller Best experience ever! Never dreamed we would be rolling out w a brand new Nissan Sentra! It was well worth the drive from Salem up to Willsonville.Jay Best experience ever! Never dreamed we would be rolling out w a brand new Nissan Sentra! It was well worth the drive from Salem up to Willsonville.Jay Palacio is the man to see. More

My wife and I visited this dealership several months ago, knowing that we were going to replace our 2003 Jeep Liberty in the next 6-9 months. We had our hearts set on a pickup and thought the full-size was w knowing that we were going to replace our 2003 Jeep Liberty in the next 6-9 months. We had our hearts set on a pickup and thought the full-size was what we needed. After looking at these briefly, we decided it may be too much truck for our needs and James was able to steer us away from this, pointing out reasons why a full-size was not right for what we needed. James showed us several Frontiers and as few SUVs and we took a test drive. James compared the Frontier with the Toyota Tacoma, pros and cons. He encouraged us to visit the Toyota dealership and try a Tacoma ourselves. Which we did afterward. We were upfront with James that we were not looking to purchase at the time of our first visit, but seeing what is available and what we liked for when the time came. He was understanding and did not try to make us buy something right then and offered us times of the year when prices would be better and when the dealership sale events were taking place. He really appeared to have our best interest in mind. He asked us to come back to him even if we decided we preferred a Toyota since he has access to many vehicles in the Tonkin inventory in the Portland area. After visiting a few dealerships since, we came back last week to work specifically with James. He was a pleasure to work with- mild mannered, calm and had access to the answers we wanted. He encourages us to call, e-mail or text any time of day we have questions, as he did with our first visit and a sale was months away at best. He was open and honest and forthcoming; offered us available discounts where we could get them. He did not try to "pull a fast one" at any time or pressure us. More

They listened to what we wanted and that is what we were shown. They respected our wishes all the way through including the financial process. They gave us time to talk and make our own decision without p shown. They respected our wishes all the way through including the financial process. They gave us time to talk and make our own decision without pressure. More

My visit to Tonkin was the best visit from all dealerships I had been too during my previous weeks car search. Jay and the AWESOME team he works with were not only friendly, but seriously respectf dealerships I had been too during my previous weeks car search. Jay and the AWESOME team he works with were not only friendly, but seriously respectful, listened and answered all of our questions, especially the ones my mother had which were redundent. Jay was extreemly patient with her and never rushed us during our inquiries about the Caravan we were interested in. Personally, I have never experienced this level of proffesionalism when it comes to buying a car. I never felt like I was fresh meat in a tank of hungry sharks, as I have experienced this at other dealerships. I truly felt that not only was my business appreciated, but I also felt that thru every step of the process, ( and we made it a long one for him), that he really had our best interest per our situation at heart. He explained things so very well, did not talk too fast, he did not hide any information, he did not offer any false hopes, cheesey gimiks or candy coat anything. Just real, friendly, honest, straight up, and most of all... valued the same interest we had for the reason of purchasing this peticular vehicle. I KNOW I HAVE THE VERY BEST CAR FOR THE VALUE :) and a great fit for me and my children for a long time to come. Thank you for every thing you guys!! I could not have been to a better place in the state of Oregon. You truly are a 5 star TEAM! Hugs and Happy wheels, Lisa Graves in Beaverton :) More

I needed a car quickly and Jay was able to get me into a very nice new car, and for a great price. The Sales manager Nick worked with the credit union to knock off 300 on the down payment. Casey explained w very nice new car, and for a great price. The Sales manager Nick worked with the credit union to knock off 300 on the down payment. Casey explained what I was paying for and why, I wanted to know how things worked and he broke it down for me. More

Best car buying experience of my life. I would even say it was ENJOYABLE! Tim is outstanding and you can tell he loves his job. We purchased a Leaf and he took the time to show us all the features and he it was ENJOYABLE! Tim is outstanding and you can tell he loves his job. We purchased a Leaf and he took the time to show us all the features and helped us program them. No haggling, no game playing.. no wasting of our valuable time! I felt we got a fair deal and so did the dealership. That how it should be. They have me as a customer for life! More

This was truly the first time ,ever, that we actually This was truly the first time ,ever, that we actually enjoyed the "Car Buying" experience! Marc Kipp, our sales person, is an absolute "Class Act"! This was truly the first time ,ever, that we actually enjoyed the "Car Buying" experience! Marc Kipp, our sales person, is an absolute "Class Act"! His low key approach was wonderful... He was very knowledgable ,informative, & friendly. He certainly went the extra mile to help us get our Pathfinder. The entire staff was relaxed, very helpful, & friendly in guiding us through the process. None of that high pressure that you encounter almost everywhere else. Our 2008 Pathfinder is the first Nissan that we have owned. All we can say is "Why did we wait so long?" ! Love it ! Love it! Love it! More

Rick's customer services has had us back to this dealership multiple times. We appreciate working with him very much, and he has taken very good care of us during the car buying process. dealership multiple times. We appreciate working with him very much, and he has taken very good care of us during the car buying process. More

Absolutely had the best experience at this particular location. I didn't feel bullied, or pushed to buy. I was allowed to look at what I wanted, my questions were answered very promptly, and they offer a location. I didn't feel bullied, or pushed to buy. I was allowed to look at what I wanted, my questions were answered very promptly, and they offer a Car Fax on everything on their lot. Hendrix was amazing, and I'm lucky to have landed the car I wanted with his help. I would highly suggest you all try out Wilsonville Nissan, the whole staff is ready and available and will do almost anything to get you into a car. Thank you all!! More