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Tom Bush BMW of Orange Park

Jacksonville, FL

4.8
371 Reviews

6914 Blanding Boulevard

Jacksonville, FL

32244

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371 Reviews of Tom Bush BMW of Orange Park

November 16, 2024

Was greeted with professionalism by the staff upon arrival. My Service Advisor, Clem Myles was very attentive to needs and concerns. Clem provided excellent service and ensured I was comfortable while More

by algilley904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clem Myles
Nov 18, 2024 -

Tom Bush BMW of Orange Park responded

Thank you for sharing your experience! We're delighted to hear that Clem and the team at Tom Bush BMW Orange Park provided attentive service. We appreciate your feedback and look forward to serving you again in the future!

November 16, 2024

I have always had great service. Been using Tom Bush VW and Mazda for over 10 years. Highly recommend them. More

by kperkins61_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman, service advisor
Nov 18, 2024 -

Tom Bush BMW of Orange Park responded

Thank you for your loyalty and recommendation! We're delighted to hear that you've consistently received great service at Tom Bush BMW Orange Park. We look forward to continuing to serve you in the future!

October 27, 2024

Great service, answer questions with great advice. Enjoy the service for dropping and pick up. More

by airmack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clen
Oct 28, 2024 -

Tom Bush BMW of Orange Park responded

Thanks a bunch from the Tom Bush BMW Orange Park Team! We are glad that everything went smoothly.

October 17, 2024

I caught BMW in a lie! Purchased two new tires, asked them to put them on the rear of the vehicle, since it is a rear wheel drive car, went to go pick it up and they put th More

by Sean_m_mchale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramon, Lola Vavrica, Pat Casey, Florin Grunberg, Sari Salameh, John Brady, Jonathan Davis, Greg Heard, Ron Mascio, Mike Nykerk
Oct 23, 2024 -

Tom Bush BMW of Orange Park responded

It's disappointing to hear about your experience with the tire placement and communication. We strive for accuracy and transparency, so it's concerning that we fell short in this instance. Thank you for bringing it to our attention; we'll ensure such misunderstandings are addressed internally. If there's anything further you'd like to discuss or need assistance with, please feel free to reach out directly. Thank you, James Latham - Service Manager - (904) 562-7370

October 13, 2024

Overall, such a great-experience! The Tom Bush Orange Park leadership, & staff do great-work here, thus providing superb: (1). Technical Expertise (2). Transparency (3). Supportiv More

by droberts.soc.sci
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Bush BMW Orange Park
Oct 15, 2024 -

Tom Bush BMW of Orange Park responded

Thank you for highlighting the exceptional service and support provided by our team at Tom Bush BMW Orange Park. We're proud to offer technical expertise, transparency, and a supportive environment for all our customers. We appreciate your feedback!

October 06, 2024

I appreciate the care and service I received when buying my X5 yesterday. There were some inventory challenges with the exact model and color combination that I wanted, but I left with a beautiful vehicle t More

by Pslanda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan, Isaac, Charlie, Jorge
Oct 07, 2024 -

Tom Bush BMW of Orange Park responded

We're delighted to hear that you had a positive experience at Tom Bush BMW Orange Park, even with the inventory challenges. Enjoy your beautiful new BMW X5!

September 05, 2024

Issac was very knowledgeable with the options available on x3. Very professional and listened to what I was looking for. With his help I found the X3 that that fit me and words can not express how happy I More

by Ksutl001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Guardincerri
Sep 06, 2024 -

Tom Bush BMW of Orange Park responded

Thank you for sharing your experience! We're delighted to hear that Issac and the team at Tom Bush BMW Orange Park provided such knowledgeable and professional service. Enjoy your new BMW X3, and we appreciate the recommendation!

September 03, 2024

Tommy Durum, in the service department was amazing. Professional, efficient and took the time to explain everything. More

by noleart94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Durum
Sep 03, 2024 -

Tom Bush BMW of Orange Park responded

We're delighted to hear that Tommy provided such excellent service at Tom Bush BMW Orange Park. Thank you for sharing your positive experience with us!

August 28, 2024

This was the best experience ever. The BEST Service Associate, very professional., helpful and timely. More

by Pat656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Durham
Aug 28, 2024 -

Tom Bush BMW of Orange Park responded

Pat, we're delighted to hear you had such a great experience with our team at Tom Bush BMW Orange Park. Thanks for the fantastic feedback!

August 23, 2024

Service was professional, timely and efficient. Michael was courteous, knowledgeable and kept me informed. Randal did a great job on the video inspection. Overall, 5 stars for great service! More

by msjaf17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael S. and Randal T.
Aug 23, 2024 -

Tom Bush BMW of Orange Park responded

Thank you for the 5-star review! We're glad to hear that Michael and Randal provided professional and efficient service at Tom Bush BMW Orange Park. We appreciate your feedback!

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