Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Tipton Ford
Brownsville, TX
97 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 97 reviews
April 21, 2023
The service department does not value the time of the customer. They scheduled me for an oil change. When I arrived, I was told that they do not do oil changes on my vehicle. I said, "you've serviced customer. They scheduled me for an oil change. When I arrived, I was told that they do not do oil changes on my vehicle. I said, "you've serviced it before, so you knew what it was; why did you schedule the appointment?" They said, "you talked to one of the girls; they don't check on anything, they just make appointments." I said that was not a good way to treat customers and asked to talk to the service manager. He was too busy to be bothered with a customer complaint. So, I am choosing to share my experience this way. More
by Hoby
Employees Worked With
Ramiro
August 24, 2022
Great friendly environment. I’ve purchased my last 5 vehicles here. From My salesman Peter, always going above and beyond. To The finance lady Michelle who did amazing in Explai I’ve purchased my last 5 vehicles here. From My salesman Peter, always going above and beyond. To The finance lady Michelle who did amazing in Explaining everything in detail. To the accounting department getting my custom plates registered within a week and a half period. More
by Michelle
Employees Worked With
Peter & Michelle
August 24, 2022
Recently purchased a new expedition and the whole process was seamless. Salesmen was very knowledgeable and took my time into consideration. was seamless. Salesmen was very knowledgeable and took my time into consideration. More
by jjasonbarron11b
Employees Worked With
Jose mora, Jason, Noelia
August 23, 2022
On every level Tipton Motors by far has the best service and sales staff has always treated me with the upmost respect and always solved any issues I am satisfied with there work and would recommend Tipton and sales staff has always treated me with the upmost respect and always solved any issues I am satisfied with there work and would recommend Tipton to everyone More
by dcedeno36
Employees Worked With
Michelle
March 04, 2022
Provided incorrect timeframe to have vehicle checked, now I'm stuck without a vehicle for at least 4 days before they tell me what's wrong with it... dropped vehicle off this morning @ 8am (Friday) was told I'm stuck without a vehicle for at least 4 days before they tell me what's wrong with it... dropped vehicle off this morning @ 8am (Friday) was told I'd get a call in the afternoon... I call at 2:30 pm to get an update, I'm then told the truck is in line to get "checked" until Monday by 10 am, effectively leaving me without a vehicle for 4 days before they reach a diagnosis... If they are this careless and inefficient at the service department, I can just imagine the nightmare it'd be to purchase a vehicle from them More
by JAR
Employees Worked With
Tony
September 22, 2021
The General Manager of the Bodyshop department is extremely rude and judge mental. He talked down to me simply because I had no knowledge of car damage estimates and implied I was dumb. Where is the extremely rude and judge mental. He talked down to me simply because I had no knowledge of car damage estimates and implied I was dumb. Where is the professionalism? Is this how you treat your customers? If you were in an accident do not bring your car to Tipton Ford on North Expressway in Brownsville unless you want to be treated like you are stupid. More
by A
Employees Worked With
Juan Zamora
April 29, 2021
I had my 2004 ford Expedition hauled to this dealership for minor repairs and the Service manager Ramiro was quick to say that they could not fix my SUV because it was to old. I do not recommend this deale for minor repairs and the Service manager Ramiro was quick to say that they could not fix my SUV because it was to old. I do not recommend this dealership. I had to call the toll truck again to take it to Tipotex Chevrolet. More
by MSGuerra27
Employees Worked With
Ramiro Service Manager
