Tim Lally Chevrolet

Needed a tire monitor replaced. Called the service department and they told me to come to the dealership as soon as I can. They are always there if any of my vehicles need servise Called the service department and they told me to come to the dealership as soon as I can. They are always there if any of my vehicles need servise. More

I bought my car at Tim Lally Chevrolet in 2017. I have taken it there for service every year since. They have friendly and competent staff in their service department. I usually wait there for oil I have taken it there for service every year since. They have friendly and competent staff in their service department. I usually wait there for oil changes. They have a nice waiting area with great amenities. Like soda vending, free coffee station and tv's to watch. More

CAME IN FOR A OIL CHANGE, WHEN DONE MATT TOLD ME CABLES ON MY 2021 C-8 NEEDED TO BE REPLACED, NO MENTION OF WHY CABLES NEEDED TO BE REPLACED OR TO SHOW ME WHAT WAS BROKEN DAMAGED ETC. MATT JUST WANTED ORD ON MY 2021 C-8 NEEDED TO BE REPLACED, NO MENTION OF WHY CABLES NEEDED TO BE REPLACED OR TO SHOW ME WHAT WAS BROKEN DAMAGED ETC. MATT JUST WANTED ORDER THE PARTS FOR $3K PRETTY MUCH A BLANK CHECK TO LALLY. IN FIVE YEARS THE TOP HAS BEEN DOWN 10 TIMES AT THE MOST, DOSENT SAY MUCH FOR GM QUALITY. $150 OIL CHANGE YOU WOULD THINK LALLY WOULD WASH THE CAR. IT'S LIKE A EASTER EGG HUNT FINDING YOU CAR IN THE LOT, NOT MENTION AS TO WHERE THEY PARKED IT. OVERALL GIVE YOUR SERVICE DEPT A "D"-MINUS More

Adam was very professional. I would highly recommend buying from him. Process was smooth and transparent. I would highly recommend buying from him. Process was smooth and transparent. More

I've done business Tim Lally Chevrolet before and it has always been a good experience. Everyone was very cordial. I was met by Adam Mays and I couldn't have asked for a better salesman. He was very has always been a good experience. Everyone was very cordial. I was met by Adam Mays and I couldn't have asked for a better salesman. He was very informative and helped me find the vehicle, color and accessories I was looking for. Others found the rebates and discounts that could be applied to the final purchase price. I was very satisfied with my purchase experience. More

I was in and out in a decent amount of time. Rachael kept me informed. Rachael kept me informed. More

I had a very good experience at Tim Lally. I had the unfortunate luck of having a car totaled in the recent hail storm. Worked with collision dept and they were great. Because of their service I had the unfortunate luck of having a car totaled in the recent hail storm. Worked with collision dept and they were great. Because of their service I decided to give them a chance to lease me a replacement car. Good job Lynn! Worked with Joey on the lease and agreed to get a Trailblazer. He also was great and easy to work with. Thanks Tim Lally! More

Very nice people and knowledgeable. I have used this location since they open at this location. The only disappointing part of the service was they use to wash the cars after service, t I have used this location since they open at this location. The only disappointing part of the service was they use to wash the cars after service, that did not happen. More

My wife made an appointment for an oil change at 11:00 to do a ride-along with a mechanic to identify an unusual sound coming from the engine. She had brought it in prior visits but the mechanic couldn't re do a ride-along with a mechanic to identify an unusual sound coming from the engine. She had brought it in prior visits but the mechanic couldn't replicate it. She finally got out of there at 2:48pm, but only when she put her foot down and indicated she needed to leave. The Service Manager said they couldn't find her so the mechanic did the test drive on his own and not surprisingly, couldn't replicate the sound. This was the whole point of her sitting there was to replicate it for him. They couldn't have looked very hard because she was sitting in their movie area the whole time. Then she was given some excuses of staffing due to vacations, etc. If this is the case they should have planned accordingly. Arguably one of the worst displays of communication and customer service. More