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Thunder Chrysler Dodge Jeep Ram

Bartow, FL

4.2
828 Reviews
Welcome to Thunder Chrysler! — Bartow's hometown Chrysler, Dodge, Jeep, and Ram dealership, proudly serving Polk County since 2016. We're not just a place to buy a car. We're part of this community — and we've been proving it for nearly a decade. COMMUNITY PARTNERSHIPS — THE REAL ONES Thunder Chrysler is the 10-year Title Sponsor of Jeepin' with Sheriff Judd, the beloved three-day family Jeep festival at Clear Springs Ranch in Bartow that benefits Polk Sheriff's Charities. Nine consecutive years. Not because it's good marketing — because it's the right thing to do. We are the founding Presenting Sponsor and on-property host of Jeepin' for a Cure — Florida, a Jeep rally that raises critical funds for local breast cancer patients through the Breast Cancer Foundation of Central Florida. Every single year since the event was founded in 2023, it has been held right here on our lot. We have sponsored and hosted the Drive Against Darkness: Suicide Prevention and Awareness Car Show for all three years of its existence — and we're already planning year four in 2026. We are proud sponsors of American Legion Post 3, supporting veterans of our community through multiple events throughout the year. We are the Official U.S. Dealership of #DuckDuckJeep — the global Jeep community movement started by the late Allison Parliament — a distinction no other dealership in America holds. We are a promotional partner with the Florida Trail Stompers, one of Florida's largest off-road Facebook communities, hosting and sponsoring their events and training programs throughout the year and offering Trail Stompers members exclusive discounts on sales, service, parts, and accessories. And we've hosted and sponsored numerous Jeep lifestyle events over the past four years, because the Jeep community is our community. THE BUYING EXPERIENCE On the sales floor, we do things the way they should be done. Transparent pricing. No hidden fees dropped on you at the last minute. No pressure tactics. No games. Just honest numbers, a team that listens, and a process that respects your time. Most of our customers tell us they drove past other dealers specifically to buy from us — and many come back again and again. We've earned a 4.9-star rating on Kelley Blue Book, 827 verified reviews on DealerRater, and the FCA Customer First Award for Excellence. Those aren't numbers we brag about — they're what happens when you treat people right every single day. OUR INVENTORY & SERVICE We carry 250+ new Jeep, Ram, Dodge, and Chrysler vehicles — one of the largest Jeep Wrangler and Ram truck selections in the region — plus a strong selection of used and Mopar Certified Pre-Owned vehicles. Our service department is equally trusted. Our technicians are factory-trained, our service advisors communicate clearly, and customers tell us we're the only place they trust with their Jeep or Ram. We service all makes and models. FIND US 1425 W. Main St., Bartow, FL — between Lakeland, Winter Haven, Plant City, and Lake Wales, right in the heart of Polk County. Come see why Thunder CDJR isn't just the highest-rated CDJR dealer in the area — it's the one that shows up for you long after the sale.
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1425 W Main St

Bartow, FL

33830

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Showing 828 reviews

December 07, 2017

Impressive sales staff Best dealership in Florida with a wonderful, helpful sales staff. Mr. Smith was extremely helpful explaining all the features, electronics and making More

by Happyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Lease
Dec 08, 2017 -

Thunder Chrysler Dodge Jeep Ram responded

Hello William and Sherry, It was our pleasure, and we will do the same for you family members and friends. Thank you for allowing us to earn your business. Happy Holidays to you and your family, and have a blessed New Year. Sincerely Craig and Jason

November 27, 2017

Spanish salesman helps Family purchased a beautiful 3500 RAM from Vince Fernandez who speaks Spanish which made this happen so much easier. He knows his trucks..... My famil More

by Peaceandlove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Fernandez
November 23, 2017

Amazing Second vehicle I have purchased from these guys an customer service is awesome I wouldn’t go anywhere else. Told them what I needed an boom every thin More

by Javier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean, David Hurley
November 16, 2017

Great! This is the second vehicle that I bought from this dealership. No pressure salesman and great prices Great people here! I would recommend to anyone. More

by Jeep guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hurley
November 11, 2017

Great customer service Thunder Dodge did a wonderful job helping me find my new car! David was a knowledgeable sales person that listened to my needs and wants to find the More

by Dryosmosis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hurley
November 10, 2017

2015 Chevy The best car dealership I have ever bought from.. Great sales folks and great finance folks. I would recommend anyone that is buying new or used to go More

by Tim Lanier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hale
Nov 10, 2017 -

Thunder Chrysler Dodge Jeep Ram responded

Thank you Tim for the 5 Star review! The pleasure was all mine serving you and your vehicle needs! Let me know if I can do anything else for you in the future!

November 08, 2017

Bad customer service The worst experience I ever had with a dealership I was over chaged for my oil change and air filter I was quoted one price but was charged 13.98 more More

by Hclanton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike,chris bill,richard
Nov 10, 2017 -

Thunder Chrysler Dodge Jeep Ram responded

The whole story is that one of the managers made a mistake and forgot to give you the refund, and when it came to our attention we went above and beyond in the amount of the refund. We did so to try and make it right since we made a mistake which is a very human thing to do. Contrary to your belief we do not come to work trying to make our customers miserable. If we make a mistake we will own it and do everything possible to make it right. Our goal is for all our customers to leave happy, feel that their concerns were addressed, and that they were treated with respect. Respect is a two way street, and we do make mistakes because we are human, and we don't make mistakes to try and beat our customers out of something. Most of our staff is made up of people who worked for Randy Edwards and want to bring that customer service forward as we changed ownership and it is working but again we are human and we will make mistakes. I believe we refunded you $84.00 which is more than the $20.00 mistake to go above and beyond, and yet still couldn't make you happy. Richard Bishop Owner/General Manager

November 03, 2017

Great experience with the Thunder Chrysler family My first contact with the dealership was over the phone. Vince Fernandez helped me from my initial phone conversation to handing me my keys to my new More

by FADuran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Fernandez
November 02, 2017

They made it so easy for us . We have not bought a vehicle in 10 years . They made The experience very easy with no surprises . Will be definitely recommending them to our frien More

by Bikes123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hurley
October 27, 2017

Superior dealership David Hurley is an awesome salesman. He helped me get into a new truck with the best price that i couldn't get anywhere else. All around great experi More

by Onelove420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hurley
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