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Thunder Chrysler Dodge Jeep Ram
Bartow, FL
828 Reviews
Welcome to Thunder Chrysler! — Bartow's hometown Chrysler, Dodge, Jeep, and Ram dealership, proudly serving Polk County since 2016.
We're not just a place to buy a car. We're part of this community — and we've been proving it for nearly a decade.
COMMUNITY PARTNERSHIPS — THE REAL ONES
Thunder Chrysler is the 10-year Title Sponsor of Jeepin' with Sheriff Judd, the beloved three-day family Jeep festival at Clear Springs Ranch in Bartow that benefits Polk Sheriff's Charities. Nine consecutive years. Not because it's good marketing — because it's the right thing to do.
We are the founding Presenting Sponsor and on-property host of Jeepin' for a Cure — Florida, a Jeep rally that raises critical funds for local breast cancer patients through the Breast Cancer Foundation of Central Florida. Every single year since the event was founded in 2023, it has been held right here on our lot.
We have sponsored and hosted the Drive Against Darkness: Suicide Prevention and Awareness Car Show for all three years of its existence — and we're already planning year four in 2026.
We are proud sponsors of American Legion Post 3, supporting veterans of our community through multiple events throughout the year.
We are the Official U.S. Dealership of #DuckDuckJeep — the global Jeep community movement started by the late Allison Parliament — a distinction no other dealership in America holds.
We are a promotional partner with the Florida Trail Stompers, one of Florida's largest off-road Facebook communities, hosting and sponsoring their events and training programs throughout the year and offering Trail Stompers members exclusive discounts on sales, service, parts, and accessories.
And we've hosted and sponsored numerous Jeep lifestyle events over the past four years, because the Jeep community is our community.
THE BUYING EXPERIENCE
On the sales floor, we do things the way they should be done. Transparent pricing. No hidden fees dropped on you at the last minute. No pressure tactics. No games. Just honest numbers, a team that listens, and a process that respects your time. Most of our customers tell us they drove past other dealers specifically to buy from us — and many come back again and again.
We've earned a 4.9-star rating on Kelley Blue Book, 827 verified reviews on DealerRater, and the FCA Customer First Award for Excellence. Those aren't numbers we brag about — they're what happens when you treat people right every single day.
OUR INVENTORY & SERVICE
We carry 250+ new Jeep, Ram, Dodge, and Chrysler vehicles — one of the largest Jeep Wrangler and Ram truck selections in the region — plus a strong selection of used and Mopar Certified Pre-Owned vehicles.
Our service department is equally trusted. Our technicians are factory-trained, our service advisors communicate clearly, and customers tell us we're the only place they trust with their Jeep or Ram. We service all makes and models.
FIND US
1425 W. Main St., Bartow, FL — between Lakeland, Winter Haven, Plant City, and Lake Wales, right in the heart of Polk County.
Come see why Thunder CDJR isn't just the highest-rated CDJR dealer in the area — it's the one that shows up for you long after the sale.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 828 reviews
January 31, 2023
The vehicle and deal were exactly as described. The salesman was experienced, knowledgeable, and accelerated this enjoyable buying experience The salesman was experienced, knowledgeable, and accelerated this enjoyable buying experience More
by Big M
January 23, 2023
Luis was really attentativeand carefully wrote down notes about the issues with my car and always gave me an update on how the process and repair was going. about the issues with my car and always gave me an update on how the process and repair was going. More
by Lakeland Collision
Employees Worked With
Luis from service
January 05, 2023
Very encounter with a team member is always positive, whether in person or over the phone. I had to return to this section to add more info as several of the questions need to have a choice of N/A or N whether in person or over the phone. I had to return to this section to add more info as several of the questions need to have a choice of N/A or Not Applicable. This visit was for a recall issue. From my initial contact with Dalton, a very mannerly young man, to Danisa and Jose, it was a pleasant experience. While I was there, Jose took time to look at my info and offered to do the oil change (and tires as well when I inquired) so I would not have need of returning in a short period of time. Also, on you ratings, when you choose Service as the reason for visit, it does not list anyone’s name from Service. More
by pooky136
Employees Worked With
Dalton, Denisa and Jose (Service)
December 31, 2022
Joseph in service was very helpful and listened to my problem. Even though it was a holiday near closing time he went the extra mile to help me fix my problem. I appreciated his attitude and attention problem. Even though it was a holiday near closing time he went the extra mile to help me fix my problem. I appreciated his attitude and attention More
by Ruthieferk
Employees Worked With
Joseph (in service)
December 30, 2022
Worst car buying experience I have ever had and that’s coming from someone who used to be a finance manager at a car dealership… I reached out to them for a car they had advertised on cargurus and dealt w coming from someone who used to be a finance manager at a car dealership… I reached out to them for a car they had advertised on cargurus and dealt with someone in sales named Tim who was happy to give me the lease payments I asked for. I agreed on the lease number they gave me and I was asked for a deposit to hold the car and in turn, I asked for a buyer’s order to confirm the vin and other details of the jeep I was interested in. At that point I was told that “my manager thinks he made a mistake. Give me just a few minutes.” The following day I received a call stating that the payment would increase from $533 as agreed upon to $674….$141 more a month! I was told that the increase is because of an error they made when calculating the money factor……..An increase in the money factor from 0.00190 to .00220 does not increase the payment by $141 a month……I am home from military leave for a few more days and my budget was $600 and this jeep had the wheels my wife wanted so I told them to send over the paperwork at the new payment. I did not want to spend my last few days of leave shopping around for a car. It gets worse from here…. The deal was structured with ZERO down, taxes and first payment rolled into the payment as I had requested. I explicitly made that clear to Tim when I first spoke to him and confirmed that with him on the phone several times. I then get an email with a credit application saying “The taxes were not included in the buyers order. I wasn't sure if you wanted to pay them upfront or not.” From increasing the payment $141 A MONTH and then trying to say the taxes were not included when it EXPLICITLY says 0 DUE AT SIGNING, I would not recommend anyone to do business with this dealership. When I asked for a further explanation, I was told the finance manager that can explain that to me is not in the office today, they will call me tomorrow. How is it the end of the month and the end of the year and a car dealership does not have a finance manager that can break down the lease for a client? Keith then tried to insinuate that I was calling them a lier, all because I requested a breakdown of the payment and basically told me not to do business with them. Lets not even talk about the TWO THOUSAND dollar doc fee they tried to charge. Worst experience ever and I have yet to receive a call from their “finance manager” who can explain to me how they keep making these “errors” at the expense of the customer. More
by Habib
Employees Worked With
Keith Williams, Timothy Lacey
December 29, 2022
The service department was excellent! Luis Peña was great help in getting my truck repaired! He did an excellent job in communicating and getting my vehicle repaired and back to me in a t Luis Peña was great help in getting my truck repaired! He did an excellent job in communicating and getting my vehicle repaired and back to me in a timely fashion! Excellent! More
by Kelley L
Employees Worked With
Luis Peña -Service department
December 24, 2022
Good customer service and they work with me in getting a good payment they make sure you are happy good payment they make sure you are happy More
by ernestomobile65
Employees Worked With
Other Employees :
Vince Fernandez, Timothy Lacey, Eric Hale
