Thoroughbred Ford of Platte City, Inc.

Whether they’re not planning to buy a vehicle. I saw a truck on the lot, they gave me a decent deal on mine, so I drove it home. In-N-Out in about an hour. I saw a truck on the lot, they gave me a decent deal on mine, so I drove it home. In-N-Out in about an hour. More

Jeff was a very good and very kind salesman. He was very knowledgeable about the vehicle. Jason took good care of us too, very considerate and friendly. He was very knowledgeable about the vehicle. Jason took good care of us too, very considerate and friendly. More

Extremely professional friendly and knowledgeable personnel. From the porter to the GM simply the best car buying experience I’ve ever had personnel. From the porter to the GM simply the best car buying experience I’ve ever had More

Service department is EXCELLENT! Have been getting my cars serviced here for years! Never had a problem with them! Have been getting my cars serviced here for years! Never had a problem with them! More

Great service. Love the people and since I will always drive a Ford this will be my dealership Love the people and since I will always drive a Ford this will be my dealership More

We are really pleased that this dealership offers pick-up and delivery for service. Their communication is great and their work is outstanding! Thoroughbred Ford's service and sales people are the best and and delivery for service. Their communication is great and their work is outstanding! Thoroughbred Ford's service and sales people are the best and the reason we only buy our Fords there! More

Never pressured us and very friendly and efficient. Very thorough and prompt with paper work. Very thorough and prompt with paper work. More

Very good, always try to please the custermers, never had a problem with, the service. a problem with, the service. More

Called and scheduled service 2 weeks in advance. Made sure they would be able to finish the work same day since the following day was a holiday weekend and they woukd be closed. They assured me they Made sure they would be able to finish the work same day since the following day was a holiday weekend and they woukd be closed. They assured me they could. I called 2 hours before close and they hadn't even started my service and told me they wouldn't be able to get it done. They offered no compensation for the inconvenience and weee entirely unapologetic. The technician, Isaac, didn't seem to care about the issue at all. When I asked how they play to make it right I was told "My manager isn't here right now." And he left it at that. It wasn't until I expressed my extreme displeasure for their over promising and under delivering that they pushed the service department to get the work done in time. A simple, "I don't know that we can get it done on time, but let me see what we can do to take care of you" would have alleviated the entire situation and made a good situation out of a poor service issue. More

Very good to work with and was consistently fair throughout the process. It was much appreciated. throughout the process. It was much appreciated. More