Thompson Hyundai
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Fantastis service I wasn't expecting to get a vehicle but I did. I fell in love with my SUV the moment I saw it. I couldn't have asked for better service from Rob Jones I wasn't expecting to get a vehicle but I did. I fell in love with my SUV the moment I saw it. I couldn't have asked for better service from Rob Jones. More
Easy Purchase Experience, Excellent Customer Service I worked with Betty Jo Franco and Brian Thrift in purchasing my Hyundai Kona EV Ultimate. Both were professional, kept me up to date on the expected d I worked with Betty Jo Franco and Brian Thrift in purchasing my Hyundai Kona EV Ultimate. Both were professional, kept me up to date on the expected delivery of the vehicle, answered all of my questions regarding the specifications of the car, and made the purchasing of the vehicle quick and simple. I readily recommend working with Betty Jo and Brian if you're considering a new vehicle purchase. More
Fast and honest service Me. Hallet was excellent he was able to explaining our options based on our financing and explained everything to us. He was very knowledgeable and pr Me. Hallet was excellent he was able to explaining our options based on our financing and explained everything to us. He was very knowledgeable and provided excellent service. Normally I expect buying a car to be a stressful event, but Mr. Hallet did en excellent job reducing the stress by explaining everything to my wife and I. Me. Bowen assisted with explaining all of the technology in the car and all of its features. He took the time to answer any of our questions and made sure we understood all of the features the vehicle had. He explained the infotainment system in great detail and want through all of the settings with my wife and I. He was very knowledgeable of all of the vehicles features and went above and beyond to ensure that my wife was comfortable with the features included with the vehicle. More
Excellent experience Rob made my car buying experience painless and fun. He is very knowledgable and attentive to the needs of someone in the market for buying a new car. Rob made my car buying experience painless and fun. He is very knowledgable and attentive to the needs of someone in the market for buying a new car. I'd recommend everyone who's in the market for buying a car to come and see Rob if they want a great deal. Thompson needs to hold on to this guy because he is awesome! Thanks again Rob, AAron More
2019 Santa Fe Ultimate I researched about 20 SUV's and cars. The one that fit me the best was the 2019 Hyundai Santa Fe Ultimate. It had all the features I was looking for I researched about 20 SUV's and cars. The one that fit me the best was the 2019 Hyundai Santa Fe Ultimate. It had all the features I was looking for and I was extremely comfortable in it. Brian Thrift an Joe Sweitzer were key in my purchase from Thompson. Brian was essential in highlighting all the features of the vehicle as well as understanding my needs in a SUV. Brian also explained the differences with the other vehicles I had considered. Thus confirming I had made the right choice for me. They did not have the color or the package I was looking for on site. Brian and Al went through hoops and found me one, getting it from a Salisbury dealer that night. Joe as always, ensured me that I would be receiving the same level of service I did with my Jeep, that I also purchased at Thompson. As a IT Service Delivery Director it was nice to see the same level of customer service that I provide to my partners and customers. It was a critical part in me purchasing from Thompson. Thanks Thompson team for a very happy and satisfied customer. More
Was happy with the quick process of buying car Sales person was very friendly and personable He listened to my concerns and request and did what he could to make my experience easy and not stress Sales person was very friendly and personable He listened to my concerns and request and did what he could to make my experience easy and not stressful More
Very positive experience I was welcomed warmly, my experience was very smooth, with no pressure or unpleasantness whatsoever. All of my questions or concerns were addressed co I was welcomed warmly, my experience was very smooth, with no pressure or unpleasantness whatsoever. All of my questions or concerns were addressed courteously and clearly, and I was able to acquire a vehicle for hundreds of dollars below my budget. More
Fair and friendly people Very satisfied Good prices very helpful people Experience was top notch in every way. Rob Jones was great. Felt like I've known him for years Very satisfied Good prices very helpful people Experience was top notch in every way. Rob Jones was great. Felt like I've known him for years More
Quick and efficient Great experience because i knew exactly what i wanted and the sales rep plus the manager were very nice and helpful! Would definitely recommend a frie Great experience because i knew exactly what i wanted and the sales rep plus the manager were very nice and helpful! Would definitely recommend a friend or family member More
Terrible Deal Best price was at "least" $1500 higher than what it should have been - took advantage of the fact my wife wanted to get something done quickly. Rushe Best price was at "least" $1500 higher than what it should have been - took advantage of the fact my wife wanted to get something done quickly. Rushed through the process avoiding questions, and always claiming someone else had the information/responsibility. Have a lot of staff looking for vehicles and should have been an easy recommendation but now tell people that I love the car, but get it from somewhere else More