Thomasville Ford Lincoln
Thomasville, GA
Filter Reviews by Keyword
By Type
79 Reviews of Thomasville Ford Lincoln
Excellent professional service. John Cray is respectful of my time. The repairs I requested were done in short time and at a great price. Thanks of my time. The repairs I requested were done in short time and at a great price. Thanks More
I've worked with this dealership many times and they are very professional and knowledgeable. Great staff and I would highly recommend them. Thanks Tim James and all the managers very professional and knowledgeable. Great staff and I would highly recommend them. Thanks Tim James and all the managers More
Service tech was top notch. All work was performed in timely manner. Waiting area was clean and neat. All people were very professional and polite timely manner. Waiting area was clean and neat. All people were very professional and polite More
Looks like a new team that has customer service at the forefront. Very satisfied with my service experience at Thomasville Ford! Thanks John for the follow up. forefront. Very satisfied with my service experience at Thomasville Ford! Thanks John for the follow up. More
I was pleased with my experience dealing with the sales personnel. They were courteous and accommodating. They provided a deal that I could accept. Everyone that I interacted with was professional. personnel. They were courteous and accommodating. They provided a deal that I could accept. Everyone that I interacted with was professional. More
If the customer service after the sale was as good as the negotiation & delivery, we would be happy customers. This was an out of state deal referred by Auto Trader to the dealership. Vehicle was a used truc negotiation & delivery, we would be happy customers. This was an out of state deal referred by Auto Trader to the dealership. Vehicle was a used truck. Carfax was clean & was assured by the salesman there was nothing wrong with vehicle. Truck was delivered on Monday, 8 hrs away. Signed all paperwork and was told we would get copies the next week. After 2 weeks, no paperwork received, nothing showing we purchased truck. Phone call made, was told by finance dept. it had been mailed. Also found large scratch and dent that was not disclosed. Made several phone calls & left several message unreturned or with no resolution, regarding paperwork, was always told had been mailed. Five weeks later, still no paperwork. The answer is always, we will check on it and call you back, with no call back or resolution. Yesterday vehicle left us stranded. Starter went out. Warranty that I purchased was only for drive train. Not even 500 miles on vehicle since purchase and had to spend $400 for towing & repairs. Called dealership and was told "we will check on it and call you back." Be careful of any used vehicles that you buy from this company and make sure you get copies of what you need before you leave. More
The service department has attempted to fix my vehicle twice. Three days after it was supposedly “fixed,” I could feel the entire vehicle shudder as I traveled uphill. I’ve left 2 messages and no one will twice. Three days after it was supposedly “fixed,” I could feel the entire vehicle shudder as I traveled uphill. I’ve left 2 messages and no one will call me back. More
Great experience I cant say enough about how awesome Thomasville ford is they treat there customers like family and id recommend them I'm a customer for life Leland bowman and the whole staff was w Thomasville ford is they treat there customers like family and id recommend them I'm a customer for life Leland bowman and the whole staff was wonderful in our buying experience there cleanliness exceptional they go out there way to make you Drive home happy and we was so thankful to have dealt with them again the Best car buying experience hands down!!!! Thank you Thomasville Ford Mr Baker Lake park ga More