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Thomas Cumberland Subaru
Cumberland, MD
1,782 Reviews
At Thomas Cumberland Subaru in Cumberland, MD, we treat you like family. Drivers from Keyser, WV, to Frostburg, MD, have an extensive inventory of new Subaru models to choose from. If we don't have what you're looking for at our Subaru dealership, we can order it for you. We also have a wide variety of pre-owned inventory that's held to the highest safety standards. Are you searching for a trusted Subaru dealership in the Cumberland area? We have you covered.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 4:30 PM
Wednesday 8:00 AM - 4:30 PM
Thursday 8:00 AM - 4:30 PM
Friday 8:00 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 4:30 PM
Wednesday 8:00 AM - 4:30 PM
Thursday 8:00 AM - 4:30 PM
Friday 8:00 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Showing 1,782 reviews
February 17, 2024
Called told them what I wanted and they told me that they would call when the vehicle was in. They did exactly that and I purchased the vehicle the next day. Kara my sales lady was very helpful and explained would call when the vehicle was in. They did exactly that and I purchased the vehicle the next day. Kara my sales lady was very helpful and explained everything to my satisfaction including how to work some of the new electronic devices. Great doing work with her and this is the second vehicle purchased from Thomas and both sales went as smoothly as I could wish for. More
by bobkonka
February 16, 2024
This was our first car buying experience at Thomas and we’re very impressed. Our salesman Nate Hoffman was very professional, knowledgeable, and accommodating. We would definitely recommend Nate and Thom we’re very impressed. Our salesman Nate Hoffman was very professional, knowledgeable, and accommodating. We would definitely recommend Nate and Thomas to our friends and family because of our experience. More
by Amanda
Employees Worked With
February 10, 2024
Very courteous employees. They all pitch in to get things done. Bronson was very knowledgeable about Subaru products. Thanks everyone! They all pitch in to get things done. Bronson was very knowledgeable about Subaru products. Thanks everyone! More
by New Outback Owner
February 08, 2024
Wayne was great to work with- very knowledgeable, transparent, friendly. Was very available to answer questions, and made the buying process so much easier. I'd recommend him to anyone! transparent, friendly. Was very available to answer questions, and made the buying process so much easier. I'd recommend him to anyone! More
by moenca2
Employees Worked With
Wayne Kifer
February 06, 2024
Wayne Kifer was wonderful to work with. He was very friendly , knowledgeable and extremely helpful. I would definitely recommend him to anyone buying a car. Thank you Wayne, for everything! He was very friendly , knowledgeable and extremely helpful. I would definitely recommend him to anyone buying a car. Thank you Wayne, for everything! More
by aknktb2002
Employees Worked With
Wayne Kifer
February 06, 2024
I was very pleased with my purchase I made at Thomas. Johnathan Loughrie made my trade and my purchase of 2024 Subaru Crosstrex sport a breeze. He made sure I understood everything with my paperwork and Johnathan Loughrie made my trade and my purchase of 2024 Subaru Crosstrex sport a breeze. He made sure I understood everything with my paperwork and guided me thru everything I had to change over from one vehicle to the other. Thanks again Johnathan More
by mtalley
Employees Worked With
Johnathan Loughrie
February 01, 2024
Thomas Subaru's upfront price may not be the actual price. I went to buy this car at $34,527 and half way through the purchase a supervisor came back to tell me there was an error and the cost was over price. I went to buy this car at $34,527 and half way through the purchase a supervisor came back to tell me there was an error and the cost was over $38,000. False advertising!! My family and I have bought a lot of cars there over the years! I'll never buy another car from Thomas Subaru! More
by rldavis0
Employees Worked With
Zach Lease
February 01, 2024
Up front pricing and very knowledgeable about the vehicles there selling, everything broke down and explained very well. Would purchase again thanks! vehicles there selling, everything broke down and explained very well. Would purchase again thanks! More
by Skidmore61
Employees Worked With
Other Employees :
Chris Carpenter, Marti Moreland, David Johns
January 30, 2024
Patrick Yoder was the salesperson that helped me and he made my car buying experience seamless and enjoyable. This was my second purchase from the dealership and I highly recommend them to anyone looking t made my car buying experience seamless and enjoyable. This was my second purchase from the dealership and I highly recommend them to anyone looking to buy new or used. Fantastic customer service! More
by mindit
Employees Worked With
