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Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

Highland, IN

4.8
1,560 Reviews

1,560 Reviews of Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

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September 02, 2022

Great Service. Expensive oil change. I can get the same service for half the cost elsewhere, but I have to go to the dealer in order to honor my warranty. More

by jgpamphilis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

We are happy to hear that we could provide you with the oil change you needed. Our Service Department here at Thomas Dodge Chrysler Jeep of Highland truly appreciates your feedback and looks forward to serving you again.

September 01, 2022

I had a pleasurable first experience. There is one little hiccup in customer service that can be improved but otherwise I will be returning. Maybe to even purchase More

by Nakia Robinson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi Nakia, thank you so much for the positive review and feedback. It is wonderful to learn your first experience with us went so well. Thank you for choosing us here at Thomas Dodge Chrysler Jeep of Highland. If you ever need further assistance, we will be happy to assist you. Have a fantastic day!

August 30, 2022

Was greeted and taken care of immediately and cashier also took care of me when using my ram credit card points! More

by asetom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, we are so glad you had quick and excellent experience here at Thomas Dodge Chrysler Jeep of Highland. Our team is so appreciative of you and your business. We hope to serve you again in the future for any needs that you may have.

August 29, 2022

Great and fast contact. I am feeling very confident they would have my vehicle driving back safely More

by shayla46407
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Customer satisfaction is always our goal. Our Service Team will be here at Thomas Dodge Chrysler Jeep of Highland to help with any future needs. Please don't hesitate to reach out if you need further assistance. We appreciate your business.

August 29, 2022

About a month ago the dealership got my car in on a Saturday when my battery decided to die unexpectedly. They tested it and replaced it with a new one since it was under warranty. Had my 30k ser More

by Tammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi Tammy, sounds like you had a very efficient experience with our Service Team. That's exactly what we like to learn! Thank you for bringing your vehicle to us at Thomas Dodge Chrysler Jeep of Highland and we look forward to servicing your car again when needed.

August 27, 2022

The service is great when you arrive and when they work on your car. The only issue was the waiting list for a service appointment. First available appointment was over 3 weeks out when I called to set one More

by keith3482
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nady Boutros
3.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Alsurakhi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello! We are pleased to know that you had a great appointment with our team here at Thomas Dodge Chrysler Jeep of Highland. We truly appreciate your contributing this excellent rating online. We look forward to seeing you again.

August 22, 2022

AWESOME! FIX MY PROBLEM WITH MY CAR. HAPPY TO Have warranty and with my car from Thomas Dodge Chrysler 😀 More

by Jose L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello Jose, we are so glad to provide you an awesome service experience and fix the problem with your car. Thank you so much for this amazing review and we hope to continue to serve you here at Thomas Dodge Chrysler Jeep of Highland.

Aug 23, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello Jose, we are so glad to provide you an awesome service experience and fix the problem with your car. Thank you so much for this amazing review and we hope to continue to serve you here at Thomas Dodge Chrysler Jeep of Highland.

Aug 23, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello Jose, we are so glad to provide you an awesome service experience and fix the problem with your car. Thank you so much for this amazing review and we hope to continue to serve you here at Thomas Dodge Chrysler Jeep of Highland.

Aug 23, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello Jose, we are so glad to provide you an awesome service experience and fix the problem with your car. Thank you so much for this amazing review and we hope to continue to serve you here at Thomas Dodge Chrysler Jeep of Highland.

Dec 03, 2022 -

Jose L responded

ALWAYS GOOD SERVICE WHEN I GO TO THOMAS DODGE IN HIGHLAND, IN

August 20, 2022

Very prompt and took care of the issues. Customer service was also good as well. More

by scott20797
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello. We're so glad to receive your positive five-star review of our prompt Service Team and we look forward to taking care of your automotive needs at Thomas Dodge Chrysler Jeep of Highland in the future!

August 18, 2022

I get nothing but the best hospitality and amazing attention to my needs. Ashley and Frank are on spot when you ask for their help, and are quick with answers. The service center is quick and clean. T More

by Bidochkapamela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Kowalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nady Boutros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Bidochkapamela responded

Thank you for all the time you took to help me fine a used car. No run around straight up answers

August 18, 2022

I like this dealer because it’s fast and I can usually make an appointment the same day More

by JDOUGIE32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Aug 19, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

We're happy our team here at Thomas Dodge Chrysler Jeep of Highland could provide a nice experience. We hope to serve you again in the future!

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