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Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

Highland, IN

4.8
1,560 Reviews
Call Service Center (219) 533-3126

1,560 Reviews of Thomas Chrysler Dodge Jeep Ram of Highland - Service Center

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September 08, 2022

I had a pleasant experience with the service department. My wait was not too excessive. More

by wbridge3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jamison Teslow
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi, it is our pleasure to have provided you with a pleasant experience with our Service Department here at Thomas Dodge Chrysler Jeep of Highland. We hope to have the pleasure of providing that to you again for any future automotive needs.

September 08, 2022

Paul Nelson took care of me during my visit. He quickly checked me in and had my services performed quickly. The service department always does a great job and is very efficient. More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hi Stuart! Thank you very much for taking the time to visit us here at Thomas Dodge Chrysler Jeep of Highland! It is the pleasure of our team to provide quality service without all the wait! Thank you so much for the amazing review and we look forward to working with you again in the near future.

September 07, 2022

Thomas Ford has the best team in every department. Sales representative Ashley is Amazing. She went above and beyond to help me out. The service department Jennifer was right there to answer my ever More

by Bidochkapamela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Kowalski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nady Boutros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer
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Sep 07, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for such a stellar 5-star review! Our Sales Team at Thomas Dodge Chrysler Jeep of Highland is grateful to have assisted you regarding your specific needs. The individual service you received from our Service Team is top-notch and allowed you to feel comfortable. We pride ourselves in making sure you are completely satisfied. Thank you for your time and business and let us know how we can serve you in the future!

September 07, 2022

People are really smart and cooperative. Only problem I see is appointment time on break down. It took 15 days to get appointment. I was practically out of car for 15 days More

by scs@eiconnect.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Melago
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 07, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello! We thank you for taking the time to write a review and share your positive experience with our Service Department. We also appreciate your input about the long line for appointments. We hope you'll think of Thomas Dodge Chrysler Jeep of Highland next time your vehicle requires service.

September 06, 2022

Best service department in the area. I always feel I am being treated with respect and never have to feel I am being told to fix anything that is not needed. Brian and his team are the More

by mrietman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Melago
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

We are delighted to know our Service Department provides you with respect and good service. If there is anything else we can assist you with please don't hesitate to reach out to us here at Thomas Dodge Chrysler Jeep of Highland.

September 05, 2022

Quick servive on my oil change. Much faster than quoted. Always have good service from Thomas Chrysler Dodge from Highland In. More

by madmaxx5757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamison Teslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello. Thank you for your review! Our Service Team is happy we were able to serve you promptly. Here at Thomas Dodge Chrysler Jeep of Highland, we strive to meet our customer's needs. Should you need any more services, let us know!

September 04, 2022

Needs a little more professional approach to customers! Service it’s ok but needs improvement More

by jcceja70
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jamison Teslow
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Hello, We here at Thomas Dodge Chrysler Jeep of Highland appreciate your feedback and would like to learn more about the experience you were provided during your visit. Please reach out to me at the number I have provided below, so that we can discuss this further. Thank you, Jimmy Thomas 219-924-6100

September 04, 2022

So helpful and nice. They are really mindful of my time and always get me out as fast as possible. More

by Robblount205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Whitmire
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for the 5-star review and for leaving us positive feedback. It is pleasant to know our team is always rendering our service expeditiously for you. If you ever need additional help, Thomas Dodge Chrysler Jeep of Highland will be more than happy to assist you. Thank you again and have a lovely day.

September 03, 2022

SERVICE WAS AS GREAT AS ALWAYS WAS FASTER AND I GOT OUT AS SOON AS THEY WERE DONE More

by Pd
Customer Service
Recommend Dealer
Yes
Employees Worked With
JUSTIN?
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Sep 03, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thank you for choosing Thomas Dodge Chrysler Jeep of Highland for all your service needs. We are happy to know your experience was fast and great.

September 03, 2022

Service writer was thorough, knowledgeable and professional. My truck was diagnosed and ready as promised. More

by Jswan911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2022 -

Thomas Chrysler Dodge Jeep Ram of Highland responded

Thomas Dodge Chrysler Jeep of Highland thanks you for bringing your truck to us to service. Your business is much appreciated and we hope we will be kept in mind for further services. Have a great day.

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