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2,429 Reviews of Babylon Honda - Service Center
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March 04, 2018
Service The service at Babylon Honda is always excellent! Love the new service dept. accommodations and amenities. We live within walking distance of the E The service at Babylon Honda is always excellent! Love the new service dept. accommodations and amenities. We live within walking distance of the Evergreen site. The call back when car is ready is always within a reasonable time; car is as clean as when brought in. More
by LLANGONE1
Verified CustomerEmployees Worked With
Reed, John McGuire
March 04, 2018
Outstanding service department Babylon Honda service is outstanding. I have been servicing my cars there for over 8 year and Fenix from the service department is always there to he Babylon Honda service is outstanding. I have been servicing my cars there for over 8 year and Fenix from the service department is always there to help me with all my car troubles. Thank you! More
by lidiya0x
Employees Worked With
Fenix Villar
March 03, 2018
Outstanding in every respect! This may sound boring but my experience is always pretty much the same. I never have a problem getting an appointment even for the same day. When th This may sound boring but my experience is always pretty much the same. I never have a problem getting an appointment even for the same day. When there the service advisor is polite and concerned about not recommending anything that is not necessary. Sometimes they add something similar to "the next time your here you should have XXXXX done. You don't need it now but you will by then." How great is that! And the ladies who assist you at check out are lovely. An easy smile coupled with courtesy almost makes paying the bill a pleasure, well almost. More
by JAMESWESTPFAHL
Employees Worked With
Reed
March 01, 2018
Everyone is always so nuce Fenix is just such an asset to your service department !! He always starts with "How are you? How's the family?" How can I help you today ?" Such Fenix is just such an asset to your service department !! He always starts with "How are you? How's the family?" How can I help you today ?" Such a professional !!! Explains everything in detail , and makes sure I understand the repairs or service being done to my Pilot . More
by ANTIE02
Employees Worked With
Fenix Villar
February 28, 2018
Good and fast service really enjoyed the customer service when I came for my oil change. Not only was it a quick and convenient, the staff was very friendly and helpful. really enjoyed the customer service when I came for my oil change. Not only was it a quick and convenient, the staff was very friendly and helpful. More
by YATASH
Employees Worked With
Steven Ferchak
February 28, 2018
Professional As much as the center and representatives are very professional, there's always room for improvement.I like the service. Very clean environments.Great As much as the center and representatives are very professional, there's always room for improvement.I like the service. Very clean environments.Great attitude. More
by amaf
Employees Worked With
Claudia
February 27, 2018
Top notch service Steve did a great job, explained the entire process right from the begining. Everything was great. Only recommendation is you put signs up in the wa Steve did a great job, explained the entire process right from the begining. Everything was great. Only recommendation is you put signs up in the waiting room to let people know how to work the WiFi. Thank you . Pete Eich More
by peter.eich
Employees Worked With
Steven Ferchak
February 26, 2018
This is my first and last time Ok, so I don’t have a fancy new Honda, but it’s mine I received it as a gift (it was originally purchased @Babylon Honda) and I love it and plan to ha Ok, so I don’t have a fancy new Honda, but it’s mine I received it as a gift (it was originally purchased @Babylon Honda) and I love it and plan to have it a long time. My first is there I got Claudia and set up detailing and wanted an remote start for the car... she handled setting up an appointment with me as if she were doing me a favor. I’m not one to say anything hey maybe she was having a bad day. I called Claudia back with question about the remote but when I didn’t receive a call back - (they didn’t tell me she was off till I complained about no call back).. I asked about the remote also having lock/unlock feature and was told they didn’t make those for cars that old. I said I had just had one in a 1997 Toyota done at Best Buy 9 years ago and was told well we don’t recommend using OEM parts ( funny thing about that - guy at Best Buy says Babylon Honda subcontracts our to them... seriously people???) At any rate I cancelled the remote with Honda. Now the day of my detailing appointment when I brought the car in guess who I get Claudia.....still the same attitude no missing it this time... what I’m not worth your time?... you’re certainly taking my money. When I came to pick up the car it was dark and for the most part I was very happy thought it looked good for and $169 + tax and having it for 8 hours it should. What I wouldn’t see until the light of day and until I opened the back up ...were stains still on the carpet ... dirt still on the sides inside and along the back. At that price, for the crappy attitude and shoddy work they won’t be seeing me again. I’ll bring my much loved Honda to a place where it will truly be cared for. More
by CRV2004girl
Employees Worked With
Claudia
February 25, 2018
Best service department I only trust taking my car here instead of a regular mechanic. Wait times are reasonable, they have flexible scheduling and the technicians know what I only trust taking my car here instead of a regular mechanic. Wait times are reasonable, they have flexible scheduling and the technicians know what they are doing. They have a very clean facility and such a comfortable waiting room. The young girls up front are helpful and very sweet. Lately I've been seeing the service adviser named Christie. She is very welcoming and made everything a breeze. More
by kellyann
Employees Worked With
Christie
February 07, 2018
They used to be good I have a 2006 Accord that has over 200K miles. I needed an alternator which they replaced for the ridiculous fee of $900 when I could have gotten it I have a 2006 Accord that has over 200K miles. I needed an alternator which they replaced for the ridiculous fee of $900 when I could have gotten it done for less but I was ok with it. I went there last Saturday to get an oil change and was told by the way your drive belt is in the "yellow" and really should be replaced. First why is the drive belt not included with the over priced alternator and secondly if not why not tell me when they are replacing the alternator that the belt needs to be replaced. There would not have been any additional labor as the belt needs to be taken off in order to replace the alternator. This is their way of getting soaking the customer for money More
by not happy customer
Employees Worked With
do not know service adviser name. Last one was Calaudia
