The Frederick Motor Company
Frederick, MD
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639 Reviews of The Frederick Motor Company
All Star Austin Warfield. OMG! We initially came into the office seeking a make and model of a car he didn't have on the lot. He went out of his way to discuss what we were lo OMG! We initially came into the office seeking a make and model of a car he didn't have on the lot. He went out of his way to discuss what we were looking for. He then provided the opportunity to test drive two cars we had not previously considered. No stress, no hard-sell, simplicity, kindness, honesty. We spent the night contemplating a car and then texted Austin our interest in a car. He worked within our schedule, made sure the credit application was sent and followed up. We came into the dealership- he had the car cleaned and we spent less than an hour completing the process and we were out the door in no time. We had spent several weeks at Fitzgerald in Rockville, Carmax in Rockville, a terrible experience beyond belief at a Mitsubishi dealership in Frederick and then found our way to Frederick Motor Company. If you are in the market for a car- GOTO Austin at Frederick Motor Company...best bet ever! More
Honest, caring, kind! Efficient, knowledgeable, willing. Entire team works seamlessly and for the customers benefit. Roberto made my second purchase even better than the Efficient, knowledgeable, willing. Entire team works seamlessly and for the customers benefit. Roberto made my second purchase even better than the first! More
Austin Warfield, our service agent was extremely knowledgeable, professional and friendly. He delivered exceptional customer service and I couldn't be more pleased with hiw seamless he made the car knowledgeable, professional and friendly. He delivered exceptional customer service and I couldn't be more pleased with hiw seamless he made the car buy buying process. Elmer, the financial guy, treated us with dignity, respect and kindness. Way to go, The Frederick Motor Company! More
The process to get my new car was a breeze and I wouldn’t go anywhere else! The staff is friendly and finds the right car for you. Thank you Bradley and Patrick for my awesome new ride!! go anywhere else! The staff is friendly and finds the right car for you. Thank you Bradley and Patrick for my awesome new ride!! More