The BMW Store
Cincinnati, OH
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Highly recommended! Great Experience! I had a wonderful experience at this dealership. I was looking for a used 5 series and located several at this dealership that were right in my price I had a wonderful experience at this dealership. I was looking for a used 5 series and located several at this dealership that were right in my price range. I submitted a request on the website and was promptly called by Nick Norman who ended up being the person I dealt with through the process of buying the car. I have a tight schedule and needed to be able to look at and pick up the car the same day I spoke with Nick. Nick and several others stayed over an hour past close with absolutely no complaints or signs of being upset for staying over. The car I came to look at was up front when I arrived (Again I arrived less than 10 minutes until close which I know I was one of those customers) and had been detailed shortly before I arrived and was in excellent condition. The entire purchasing experience was simple and very quick, less than two hours from start to finish, almost the first hour was simply me looking over the car and test driving it. Once I said I was happy with the car and would like to purchase it they wasted no time in getting me out with that car that same night. I used my own bank for financing and they worked well in making that work for them just fine. All in all I am a very happy customer and would highly recommend you see Nick Norman, he is a down to earth sales guy and treats you like a normal person not just any client. More
Outstanding! I was searching online for my second Mini Cooper a Used Clubman specifically and Paul and the team came through with an outstanding vehicle! From init I was searching online for my second Mini Cooper a Used Clubman specifically and Paul and the team came through with an outstanding vehicle! From initial email to last handshake was an exceptional experience! More
Friendly personal service My wife and I had a great experience with The BMW Store. We were initally looking for a pre-owned vehicle and worked with Mark Harless but ended up ch My wife and I had a great experience with The BMW Store. We were initally looking for a pre-owned vehicle and worked with Mark Harless but ended up choosing a new vehicle because it better suited our needs so Mark introduced us to Chris Lykins. These two guys were very professional to work with. Chris answered all of our questions (very knowledgeable) and paired us with the vehicle that worked. I would recommend anyone to The BMW Store to see either one of these fellows. More
This is our 8th car we either purchased or leased from Rick Koresky at the BMW Store. No more really needs to be said. We enjoyed working, also, with Susan Ward, who was very professional in making sur Rick Koresky at the BMW Store. No more really needs to be said. We enjoyed working, also, with Susan Ward, who was very professional in making sure our car was ready on time, as we had a short lead time, before leaving on a trip with the new car. More
435i Convertible Having driven a Lexus SC430 for 12 years, I knew what I enjoyed in a vehicle. Since 1993 I have owned 5 Lexus cars; but since they dropped the SC430, Having driven a Lexus SC430 for 12 years, I knew what I enjoyed in a vehicle. Since 1993 I have owned 5 Lexus cars; but since they dropped the SC430, and did not replace it with anything remotely close (the IS350 doesn't count), I had to consider something else. Knowing I wanted a convertible, I looked at the Mercedes E350 and Audi S5, but was concerned about a soft top. BMW, however, offered a convertible with a hard top (like the SC430), and I was sold. My timing wasn't that great, as production of the new 435i convertibles hadn't begun, but I placed my order with Chris Lykins. Overall, the experience was good. The car took longer than expected, and there were no discounts on a new model, but I am pleased with my new car. I purchased my last BMW in 1987; I am hopeful it won't be 27 years to my next one. More
Great experience Sarah was great to work with! She was so helpful! The staff was friendly and courteous. All aspects of the transaction was handled very professionally Sarah was great to work with! She was so helpful! The staff was friendly and courteous. All aspects of the transaction was handled very professionally. More
It was a very good experience for myself and my family. We were handled very professional and personable manner. This was my daughter's first car, so it was important to us that her questions and needs we We were handled very professional and personable manner. This was my daughter's first car, so it was important to us that her questions and needs were addressed completely. This expectation was met. More
Mini Cooper I was looking for a pre-owned Mini Cooper for my mom and the selection was fantastic! Picked one out and Sara took us for a test drive and was very in I was looking for a pre-owned Mini Cooper for my mom and the selection was fantastic! Picked one out and Sara took us for a test drive and was very informative and helpful! The negotiation of the price and financing went smoothly and mom was in now a proud owner of a Mini Cooper! More
Great Experience My experience with John Beam and the BMW Store was very positive. I would refer anyone looking at CPO BMWs to speak with John and the BMW Store. My experience with John Beam and the BMW Store was very positive. I would refer anyone looking at CPO BMWs to speak with John and the BMW Store. More
I decided upon the model, color and price, then went to the BMW store and met John Beam. He found a car that met all of my specifications, and I purchased it the next day. I am very happy, and the purchase the BMW store and met John Beam. He found a car that met all of my specifications, and I purchased it the next day. I am very happy, and the purchase was a great experience. More