The BMW Store

Great car buying experience! My car buying experience with the BMW Store was all handled via phone as I am not local to the dealership. I must have to say that it was a very seam My car buying experience with the BMW Store was all handled via phone as I am not local to the dealership. I must have to say that it was a very seamless process with no issues. Sarah did a wonderful job in promptly providing me with all of the vehicle information I requested and even uploaded a YouTube video of the vehicle for me to review. My vehicle was shipped to my driveway in an enclosed transport trailer, detailed nicely and as I expected. More

Purchase a new car. I would recommend The BMW Store to all my friends and family. The customer service was wonderful with Chris Lykins when purchasing my car. He keep me I would recommend The BMW Store to all my friends and family. The customer service was wonderful with Chris Lykins when purchasing my car. He keep me informed on everything went out of his way in answering all my questions about the car. He always follows up when I call and e- Mail ASAP. In service I have to say my experience with Tim Gabbard has been great also when I had my 5 series. I feel like a teenager again driving my new 2 series More

Best Purchase Experience I want to whole-heartily thank the staff of the BMW Store in Kenwood, especially Chris Lykins, for making the purchase of a new car pleasant and exci I want to whole-heartily thank the staff of the BMW Store in Kenwood, especially Chris Lykins, for making the purchase of a new car pleasant and exciting. From the first moment of contact and throughout all transactions, we felt confident and secure of the service and quality we were receiving. Chris expertly attuned to our family's individual wishes and needs. All of my communications were responded to immediately. Chris's follow-up occurred on our terms exactly as we requested; thus, pressure-to-buy was not experienced, which was not the case of other dealerships. Questions were completely and honestly answered, and promises and predictions were accurate. Extra work on Chris's part resulted in a larger than previously quoted trade-in price on the day of the sale. These extra dollars could have easily gone to someone other than us - I thank Chris for getting the best price right up to the last minute and even after the new car transaction was complete. Adequate time was allotted and patience demonstrated so that I left the BMW property feeling confident about the use of the new car's many fabulous functions. Chris kindly came to our home the next day and coordinated the vehicle to operate with the garage door. Without exception, every facet of this purchase far surpassed any previous interaction with any dealership. The same professionalism, confidence, fairness and honesty was exhibited by Conor o'Somachain, Business Manger, and Ric Koresky, Manager. I have been a Lexus owner for 14 years - driving the new BMW is unparalleled. I sincerely appreciated the service and automobile you provide! More

A Great Experience I dreaded having to buy a new car because I've always disliked the car buying process. But Chris and The BMW Store managed to make the whole experien I dreaded having to buy a new car because I've always disliked the car buying process. But Chris and The BMW Store managed to make the whole experience easy and even fun. The customer service is outstanding and I never felt like I was being pressured. Chris is extremely knowledgeable and personable. I asked a lot of questions and he spent ALOT of time making sure I understood all the car's functions. I would recommend Chris and The BMW Store to anyone considering purchasing a BMW. More

Hands down best service Excellent service. I was torn between my car and a car at another dealership, and BMW's attention to detail and wonderful customer service made my dec Excellent service. I was torn between my car and a car at another dealership, and BMW's attention to detail and wonderful customer service made my decision easy. More

JUST LIKE NEW DEAN DID GREAT JOB SHOWING BOTH NEW AND USED CARS.....WENT WITH PRE-OWNED WITH LESS THAN 4000 MILES!...MADE THE PURCHASE EASY AND STRESS-FREE....RW DEAN DID GREAT JOB SHOWING BOTH NEW AND USED CARS.....WENT WITH PRE-OWNED WITH LESS THAN 4000 MILES!...MADE THE PURCHASE EASY AND STRESS-FREE....RW More

Excellent dealership, outstanding employees I purchased a beautiful, used BMW X5 from this dealership. The sales guy, Brandon Mitchell , was terrific! Knowledgeable, no pressure sales, and extre I purchased a beautiful, used BMW X5 from this dealership. The sales guy, Brandon Mitchell , was terrific! Knowledgeable, no pressure sales, and extremely polite and courteous. I got a great deal on the car and can't say enough great things about Brandon and about this dealership. I highly recommend them both! More

REVIEW EXCELLENT EXPERIENCE !! OUR SON LOVES HIS NEW MINI AND WE COULDN'T BE HAPPIER WITH THE CAR. SARAH WAS VERY HELPFUL AND KNOWLEDGABLE ABOUT THE MINI EXCELLENT EXPERIENCE !! OUR SON LOVES HIS NEW MINI AND WE COULDN'T BE HAPPIER WITH THE CAR. SARAH WAS VERY HELPFUL AND KNOWLEDGABLE ABOUT THE MINI AND IT'S FEATURES. More

Purchased 2015 BMW X3 The team at the BMW Store was a great pleasure to work with when purchasing my X3 this past April. Chuck, as a new associate, worked diligently wit The team at the BMW Store was a great pleasure to work with when purchasing my X3 this past April. Chuck, as a new associate, worked diligently with me to make sure we were on the same page with all specifications for the custom order. He reached out several times during the sales and delivery process to update me on the status of the vehicle. In addition he accepted all my calls regarding inquiries on options and was effective at explaining their additional value. Ultimately, I had ordered a highly customized vehicle and it was delivered on time and it was an exact match to my intentions. My type A personality was met at every turn and this is a testament that the BMW Store is a great place to purchase a vehicle. Ric manages his team well and Connor was able to set up financing quickly for my lease while having a great conversation. More

Great salesperson; great dealershihp Cannot say enough positive things about Dean - did what he said he'd do in a timely manner. I feel satisfied with the transaction and I love my car. Cannot say enough positive things about Dean - did what he said he'd do in a timely manner. I feel satisfied with the transaction and I love my car. More