The BMW Store
Cincinnati, OH
Filter Reviews by Keyword
By Type
Showing 1,525 reviews
Great car buying experience Bought a BMW for the first time. John Beam was wonderful to work with. He was informative and patient, never pressured us even when we took weeks to Bought a BMW for the first time. John Beam was wonderful to work with. He was informative and patient, never pressured us even when we took weeks to make a decision. Great overall experience. More
Great inventory! We found our pre-owned certified car on their web site. When we arrived we knew what exactly what they have and save us a lot of time. Service was ou We found our pre-owned certified car on their web site. When we arrived we knew what exactly what they have and save us a lot of time. Service was outstanding, Paul is very Professional and knows his job. I really recommend this dealership. More
Car buying experience I have dealt with The BMW/Mini Stores in the past. Julian and Chico are easy to work with. There is no high pressure and the atmosphere is easy. The d I have dealt with The BMW/Mini Stores in the past. Julian and Chico are easy to work with. There is no high pressure and the atmosphere is easy. The deal was quick and I am enjoying my new car. I would recommend Julian to anyone. More
2015 x5 Outstanding service from Chris lykins and the dealership. He was very helpful! He took care of me very well . Great sales man ! Love the new car !!! Outstanding service from Chris lykins and the dealership. He was very helpful! He took care of me very well . Great sales man ! Love the new car !!! More
Bought a 428XI Convertible Had a great time buying this car, and that is a rare thing. Chuck was just wonderful, didn't pressure us at all. Highly Recommended. Had a great time buying this car, and that is a rare thing. Chuck was just wonderful, didn't pressure us at all. Highly Recommended. More
See Paul Cassidy at BMW on Stewart for Great Service!! Paul went above and beyond in my car buying experience and would highly recommend him to anyone that wants great service from an honest guy! Due to m Paul went above and beyond in my car buying experience and would highly recommend him to anyone that wants great service from an honest guy! Due to my work schedule, I was unable to make a scheduled inspection appointment with the car. Paul took the time out of his busy schedule to take the car to the appointment for me--this alone was customer service above and beyond! In addition to his great customer service skills, Paul was genuinely honest with advice and well-informed on the products he sells. I met with Chico Robinson for my financing options, and yet again, another fine employee. As nice as could be and very fair with loan options, the whole process was very quick and I left with exactly the financing I was expecting! Overall, a great car buying experience and won't go any where else! I highly recommend the BMW store on Stewart!! More
An Excellent Adventure I worked with Paul Kolleck to design and order a new 228i x-drive coupe: the whole process was fantastic, from test drives to purchase negotiations an I worked with Paul Kolleck to design and order a new 228i x-drive coupe: the whole process was fantastic, from test drives to purchase negotiations and ultimate delivery. Paul took the time to make sure I figured out which model was right for me and that I would love what I chose. He was right. They gave me a fair trade-in for my previous vehicle, and upon delivery Paul really helped me understand everything about my new auto. Great demeanor, and he made the experience very fun. Conor was pleasant as well and made the financing portion of the delivery effortless and fast. The people here really know what they're doing. As far as I'm concerned, my next BMW is coming from them. More
1st time BMW owner Been a fan of great cars for years....cant believe it took me so long to buy a BMW. The car I just bought is the most incredible automobile I have eve Been a fan of great cars for years....cant believe it took me so long to buy a BMW. The car I just bought is the most incredible automobile I have ever driven. Mark Harless was awesome Nick Norman is an up and coming star Chico Robinson was terrific More
Excellent Experience to Order a New BMW X5. I work with Chris Lykins to order a new BMW X5, the whole processing is smooth, comfortable from test drive to final delivery, also they help me found I work with Chris Lykins to order a new BMW X5, the whole processing is smooth, comfortable from test drive to final delivery, also they help me found best finance rate from banker. Would like to recommend this dealer if you want to be an Bimmer. More
Not a car dealer, a car collaborator. The BMW Store has a long Cincinnati tradition for being as enthusiastic about the Ultimate Driving Machine as its customers. The new and used car sale The BMW Store has a long Cincinnati tradition for being as enthusiastic about the Ultimate Driving Machine as its customers. The new and used car sales staff are all top notch, informed and know what it takes to provide a great experience for their customers. My wife said it best when she stated she really liked John Beam in Pre-owned sales, "I trust him, he doesn't act like a car salesman." When the car we purchased went to the shop for some cosmetic work on the bumper, John Beam went out of his way to secure a hot rod Mini as a loaner for us, which will undoubtedly be my next purchase! Well played, sir! More