The Autobarn Nissan of Evanston
Evanston, IL
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Service was excellent, but one of the calibration machines was inoperable at my visit. This requires me to not only make another appointment but also be unable to redeem my coupon. machines was inoperable at my visit. This requires me to not only make another appointment but also be unable to redeem my coupon. More
went in and really wanted to buy the car but wasn't sold on the deal so I sadly did not buy it from them. However, I wanted to give a shoutout to Eric who were very helpful in figuring numbers out for me. T on the deal so I sadly did not buy it from them. However, I wanted to give a shoutout to Eric who were very helpful in figuring numbers out for me. They are not as pushy as most and they at least seem to care about helping you. More
I had a great experience in the service department. Bryan was very friendly and professional. My car was returned quickly and clean as a whistle. I highly recommend! was very friendly and professional. My car was returned quickly and clean as a whistle. I highly recommend! More
Phenomenal communication throughout the entire service process, I had my car in at their new Service Location 2201 Autobarn Pl, Evanston, IL 60202. Bryan, my service advisor had my car ready earlier than process, I had my car in at their new Service Location 2201 Autobarn Pl, Evanston, IL 60202. Bryan, my service advisor had my car ready earlier than promised. Let me know of upcoming potential issues that I could address in the near future and pointed me in the right direction. I will certainly be coming back to get my Nissan serviced here. More
Very pleased with the service given. they were able to diagnose the problem quickly and make the appropriate repairs and in a timely manner. also provided a shuttle ride to and from public transportation diagnose the problem quickly and make the appropriate repairs and in a timely manner. also provided a shuttle ride to and from public transportation which was extremely helpful. More
I had great a great experience here, the customer service was amazing. Everyone was so friendly and really cared. Alex was awesome! The service center is also great, very friendly and efficient. was amazing. Everyone was so friendly and really cared. Alex was awesome! The service center is also great, very friendly and efficient. More
The service I had was timely and I couldn't have asked for more. They did a thorough inspection and it assured me my Nissan Rogue was in good order for a road trip. Thanks Autobarn Nissan or Evanston! for more. They did a thorough inspection and it assured me my Nissan Rogue was in good order for a road trip. Thanks Autobarn Nissan or Evanston! More
Great, fast and friendly service. Was in and out in a timely manner. Also offered to sit in a office with my infant child to maintain safety measures which was greatly appreciated. timely manner. Also offered to sit in a office with my infant child to maintain safety measures which was greatly appreciated. More
Fantastic service, as always! The waiting area was adequately distanced, and everyone I encountered, staff and other clients alike, were compliant with masking and distancing, which was a concern when adequately distanced, and everyone I encountered, staff and other clients alike, were compliant with masking and distancing, which was a concern when I made the appointment, as we do not have a second vehicle to enable us to wait at home while our vehicle is being serviced. More
Nice set up - places to walk about and get what one may need from the local Jewel and Target just 1/4 a mile away. Plenty of snacks, water, coffee, wifi and cable TV to choose from. Just had an update of need from the local Jewel and Target just 1/4 a mile away. Plenty of snacks, water, coffee, wifi and cable TV to choose from. Just had an update of oil change, tire rotation and an electrical recall that needed to be taken care of. Staff is nice and accommodating. Fun to watch all of the Grandpa's there take EVERY.SINGLE.GRANOLA BAR AND STUFF THEM AWAY. Until we called him out. Seriously people, have some dignity and respect. Whomever was the detailer that day was lazy AF though. I went home and finished cleaning and vacuuming areas. Sucked too b/c I was told I was there another 30 minutes waiting for the car to be cleaned. More