The Autobarn Mazda of Evanston

Perfect is the word for the service I received. Everyone I met was friendly and answered all of my questions expertly. Very happy with each interaction with employees. I met was friendly and answered all of my questions expertly. Very happy with each interaction with employees. More

Pleasure to deal with, very professional. Would definitely recommend this dealership to anyone looking to buy a Mazda. Thanks for all your hard work and patience. definitely recommend this dealership to anyone looking to buy a Mazda. Thanks for all your hard work and patience. More

Disappointing Defective parking brake not repaired because of lack of parts; so far no call-back. Automatic window stopped working after diagnosis of electronics. B Defective parking brake not repaired because of lack of parts; so far no call-back. Automatic window stopped working after diagnosis of electronics. Battery replaced at exorbitant cost. More

Back in 2012 purchased my first Mazda thru this dealership. A lot has changed. Didn’t like that there’s no customer parking and you have to pay for street parking to go to dealership. I was not all dealership. A lot has changed. Didn’t like that there’s no customer parking and you have to pay for street parking to go to dealership. I was not allowed to park in front of dealership doors, even though I have Mazda. Process of buying isn’t easy go in and out, takes a lot of time, and for that not to have parking really sucks. Salesman wasn’t knowledgeable about new car on the lot CX-30. I had myself explain different options, because of my obsession and extensive research about this car. The also was a moment that trunk wouldn’t open and no one was able to figure out why... 4+ people tried. They didn’t give me referral bonus, since I recommended them before to some of my friends who bought cars from here. So this overall makes more negative opinion than back in 2012. Walked out from dealership totally disappointed and went other place to buy a car. More

New lease Jeff W helped me with my new lease. We briefly spoke the day before I came in because, having two young kids, I wanted to make sure the color/model I Jeff W helped me with my new lease. We briefly spoke the day before I came in because, having two young kids, I wanted to make sure the color/model I was interested was available. Jeff kept my time crunch in mind through the whole process and was as efficient as possible and made sure the paperwork we needed for finance was done quickly so that I could get in and out quickly. More

Best customer service experience I had one of the most knowledgeable and Amiable manager in my life. Was very thorough and answered all of my questions to a tee. I had one of the most knowledgeable and Amiable manager in my life. Was very thorough and answered all of my questions to a tee. More

Fourth lease with Autobarn Mazda! Every three years I come back, I get a great car at great prices and it’s never a hassle. This year it was with Ryan, and the entire experience was ex Every three years I come back, I get a great car at great prices and it’s never a hassle. This year it was with Ryan, and the entire experience was excellent! He did everything he could to make the process go quickly and give me the car I wanted. I tell people all the time to go to Autobarn. More

Routine Service was easy Just routine service, but the team was friendly and the wait was exactly as they estimated. In and out with no fuss which is what I'm looking for. Just routine service, but the team was friendly and the wait was exactly as they estimated. In and out with no fuss which is what I'm looking for. More

As good as expected I was given the help I needed by both Rohan and Tommy, when Rohan was busy. They were courteous and helpful throughout, especially in calculating two I was given the help I needed by both Rohan and Tommy, when Rohan was busy. They were courteous and helpful throughout, especially in calculating two discounts I was entitled to. I hope they stay around for awhile. I waited for my car in the customer waiting area and did personal work I brought with. One blessing: the TV was on, though no one watched it. But the volume was very low which everyone appreciated. Even at normal level, it can distract and irritate for those working at the desk, those sitting and reading or simplty relaxing, and for the majority trying to concentrate on the IPhones or other forms of cell use. Maybe keep the volume low again in the future. More

New Mazda CX5 Naught a New Mazda Cx5. So good anf friendly people. Definitely will recommend this in future for my family and friends for buying a new vehicle. Naught a New Mazda Cx5. So good anf friendly people. Definitely will recommend this in future for my family and friends for buying a new vehicle. More