The Autobarn Mazda of Evanston

It was straight forward and easy to work with this dealership again. Both the sales and sales management was great to work with. Got a great price on a new vehicle. dealership again. Both the sales and sales management was great to work with. Got a great price on a new vehicle. More

Friendly staff and quality work! I always enjoy visiting this location because I know my car will be taken care of. They offer a nice waiting area as well. this location because I know my car will be taken care of. They offer a nice waiting area as well. More

Great Service Center very comfortable service center, good coffee and snacks, good service on car, friendly staff, efficient service and what more can I say to reach 25 very comfortable service center, good coffee and snacks, good service on car, friendly staff, efficient service and what more can I say to reach 25 More

Overall a good experience. No issues so far, purchased a CPO with low miles. Was a quick and easy purchase. The test drive vehicle was brought to my home for the test drive. Dealership seemed well aware of CPO with low miles. Was a quick and easy purchase. The test drive vehicle was brought to my home for the test drive. Dealership seemed well aware of the Covid 19 issue and acted safely. I witnessed the same at the service department as well. More

Very plesant Excellent work and a very conscientious service to their customers. I have used their service department for the past 6 years and I am very satisfied. Excellent work and a very conscientious service to their customers. I have used their service department for the past 6 years and I am very satisfied. More

I always have a good experience when I bring my car in for service, yesterday was no different. Tomy was professional, friendly, and polite. Kept me updated on the progress of my car. Would definitely rec for service, yesterday was no different. Tomy was professional, friendly, and polite. Kept me updated on the progress of my car. Would definitely recommend. More

Our Service rep. Tommy took good care of us. Fast service. No problems. Now I don't have to worry about my differential seals for another 130000 miles. service. No problems. Now I don't have to worry about my differential seals for another 130000 miles. More

Good, efficient service Service was good, but the staff needs to get the mask-wearing process to 100% compliance. I picked up my car at the end of the day, and the team was Service was good, but the staff needs to get the mask-wearing process to 100% compliance. I picked up my car at the end of the day, and the team was not wearing their masks (up on the forehead or around the neck). No doubt this all takes some getting-used-to. More

Was concerned about the ability to find & lease the vehicle we wanted but dealing with Autobarn Mazda was a great experience. They found vehicle we wanted & we’re very happy with it. vehicle we wanted but dealing with Autobarn Mazda was a great experience. They found vehicle we wanted & we’re very happy with it. More

Subpar This dealership was not the best I've been to at all. The car that I wanted was taken by the manager for 4 days which delayed the whole process of pur This dealership was not the best I've been to at all. The car that I wanted was taken by the manager for 4 days which delayed the whole process of purchasing a car (which is never easy). When I arrived they thankfully had it ready and when I asked the sales rep questions about the car he didn't seem to know what he was doing/was just trying to sell the car and not get me into a car that was right for me. After test driving the rep told me that I should actually downsize in the car size that I wanted and not listening to anything I had to say or get me in a car that would better suit my needs. Management didn't even budge on the price when they said that it was a competitive price for the certified pre-owed car and the condition when I could've gotten a completely brand new car for the same price... Which as being a sales rep should provide all the best options and was willing to let me walk away from the deal. I went to a different dealer after purchasing a CX-3 just to look at other options for the future and said dealership went above and beyond in allowing me to experience the different kind of cars, purchase options, trade in prices, as well as their service bay was quick and efficient in getting my car services (which they also let me test drive/borrow the car that I actually wanted for the time of my car being serviced.) More