The Autobarn Mazda of Evanston

Nice dealer The staff are nice and have addressed all of our concerns. They are also taking safety measures against the pandemic. I've been using the car for a mo The staff are nice and have addressed all of our concerns. They are also taking safety measures against the pandemic. I've been using the car for a month and it is good so far. The only minor problem is that they forgot to change the oil and battery when I first got the car (found out by an independent mechanic), and they gladly fixed these issues. More

Transmission Diagnostic Needed a diagnostic of the transmission/transmission module. Check in process went very smoothly. The staff was professional and clear on the entire p Needed a diagnostic of the transmission/transmission module. Check in process went very smoothly. The staff was professional and clear on the entire process of service and pricing. They gave me a loaner car because I needed to leave my car there for a few days. Drop off went well too. I received a phone call detailing the service that was done and how much it would cost. Very straightforward and price was comparable to other places. No extra or hidden charges! Staff, again, was professional and easy to work with. Thank you! More

Excellent service Autobarn of Evanston provided excellent service. They were very accommodating and made sure that the service was done to the highest standard of qual Autobarn of Evanston provided excellent service. They were very accommodating and made sure that the service was done to the highest standard of quality. They made sure that the shop met all standards of safety during the pandemic. I felt like a truly valued customer. More

Great Sales Experience Chris was fantastic to work with. Very informed and transparent. Never felt like I was getting pushed into anything and he really worked with us to un Chris was fantastic to work with. Very informed and transparent. Never felt like I was getting pushed into anything and he really worked with us to understand our options and what might best for us. The financing process was a bit arduous but overall we liked the experience and would highly recommend working with Chris. More

Great service and super nice people I have been here several times and all work is clearly explained to me and done professionally. Great service! I would not hesitate to return. I have been here several times and all work is clearly explained to me and done professionally. Great service! I would not hesitate to return. More

Great Experience Tomy was really helpful and personable. He answered my questions and set me up with a rental while my car was getting serviced. He also got me in and Tomy was really helpful and personable. He answered my questions and set me up with a rental while my car was getting serviced. He also got me in and out in record time. Thumbs up all around. More

Helpful and energetic I strolled onto the car lot in a torn T-shirt and shorts. Jeff came out and he was very courteous and managed to make a sale. It was a long process, h I strolled onto the car lot in a torn T-shirt and shorts. Jeff came out and he was very courteous and managed to make a sale. It was a long process, he manged to maintain a positive attitude and showed same enthusiasm when I came back the next day to receive the remaining tutoring on how to use the features of my new car. More

Great customer service. Always willing to answer questions and suggest without being pushy. A bit pricey but always willing to look for some sort of savings or discount. questions and suggest without being pushy. A bit pricey but always willing to look for some sort of savings or discount. More

Ideal team, process, and experience - thank you, team! After much research, my husband and I were ready to purchase our new Mazda CX-5. Jeff, who was our main point of contact was stellar! He was attentive After much research, my husband and I were ready to purchase our new Mazda CX-5. Jeff, who was our main point of contact was stellar! He was attentive, genuine, extremely knowledgeable, and very hardworking. He shepherded us through each step while inspiring confidence, taking good care of us, and not making us feel rushed/pressured. Hats off to the entire team. More