The Audi Exchange Highland Park

I recently purchased a vehicle from Scott and he made my Audi buying experience seamless and stress-free. He took the time to understand my needs and preferences, and he guided me through the entire process Audi buying experience seamless and stress-free. He took the time to understand my needs and preferences, and he guided me through the entire process with expertise and enthusiasm. His dedication to customer satisfaction is commendable, and I'm thrilled with my new Audi. Thank you, Scott, for your exceptional service! More

Excellent service. My sales guy, Ryan, couldn’t have been better. Or sweeter. I ended up buying out my lease but he wasn’t pushy, just let me drive what I wanted to. Pa My sales guy, Ryan, couldn’t have been better. Or sweeter. I ended up buying out my lease but he wasn’t pushy, just let me drive what I wanted to. Patient as xxxx LOL. That said, I get my car serviced there too, the service center is awesome. Really a great experience all around, including the finance person. Highly recommend!!!!! More

live in NJ, bought a 2023 Z06 3lz black convertible with 1630 miles. It's been pure pain and am in disbelief with how they are treating me. There is so much more to this but this part puts the cherry on to 1630 miles. It's been pure pain and am in disbelief with how they are treating me. There is so much more to this but this part puts the cherry on top. I was told the car was impeccable, everything was perfect. They sent me pics, videos of everything but the brakes. The finance manager told me that the front rotors were rusted and they were going to replace them. I received the car, took it to my local chevy dealership only to be told that my rear rotors were done. They were deeply rusted and thick grooves in them. I contacted the dealership in which the GM never returns my calls and the used car sales mgr Bill said that are doing nothing. He told me there is nothing wrong with them. The Chevy dealership is keeping the car due to it being unsafe to drive and now I'm trying to get proof of the rotors being replaced as well as the 5k service that they claim was done. I just found out that they were not even the dealership who serviced the vehicle. They failed to send me the paperwork showing anything was even done. Any suggestions? I paid so much money for this car and this dealership is outright liars and crooks. More

I have never purchased an Audi before, but several of my family members have And they wouldn’t have purchased anything else. family members have And they wouldn’t have purchased anything else. More

The team at Audi Exchange was great to work with from the very start. As soon as I sent a notification of interest in a car, I received multiple forms of contact to let me know they received my request and i very start. As soon as I sent a notification of interest in a car, I received multiple forms of contact to let me know they received my request and inquiring as to what was the best way to reach me. After that, the sales person Kenny made the whole process easy, which was a relief since I was buying out of state. He was knowledgeable about the car I bought and able to take care of a minor flaw on the vehicle before I drove it off the lot. I would definitely recommend purchasing a car through them. More

They are not good to work with. Smoke and mirrors when it comes to the numbers. Not honest at all. Dan Loose, Robert Hamilton and John Ziebarth are who we dealt with. Stay away!!! Smoke and mirrors when it comes to the numbers. Not honest at all. Dan Loose, Robert Hamilton and John Ziebarth are who we dealt with. Stay away!!! More

First off, I do not write reviews, unless something exceptional happens during a buying experience. New car purchases are generally a nightmare. I have bought many cars in my 50+ years. Its always the exceptional happens during a buying experience. New car purchases are generally a nightmare. I have bought many cars in my 50+ years. Its always the same. You feel like you can't figure out if your getting ripped off or a fair deal. But I must say that the team at Audi Exchange in Highland Park made my experience painless and fun. Mario is the General Manager and he is really great. His assistance was invaluable. But it was really my salesperson, Manos Tzoumas, who really deserves the accolades. He knew everything about the cars on the lot, spent an inordinate amount of time with me, explained everything about the Q3, and made me feel he was extremely grateful for my business. Imagine that! Not only did I feel that I was treated fairly and honestly by a car dealership, I actually had a great time purchasing a new car. How grateful I am to have found this dealer and to have met Manos. I will recommend him to anyone who sees my new car and loves it just as much as I do. Thank you everyone at Audi Exchange and an extra big thanks to Manos. Give this guy a big raise! More

I recently had the pleasure of purchasing a car at Audi Exchange, and I cannot speak highly enough about the outstanding service I received from George Sfikas in car sales and Robert in financing. Both of Exchange, and I cannot speak highly enough about the outstanding service I received from George Sfikas in car sales and Robert in financing. Both of these individuals went above and beyond to ensure that my car-buying experience was smooth and enjoyable. Once I had selected my A5 Audi SUV with George, Robert in financing took over to guide me through the financial aspects of the purchase. Like George, Robert demonstrated a remarkable level of expertise in his field. He explained all the financing options clearly, helped me understand the terms and conditions, and worked diligently to secure a financing deal that was tailored to my budget. Robert's dedication to making the financial process as painless as possible was truly commendable. What stood out most about both George and Robert was their unwavering commitment to customer satisfaction. They took the time to address all my concerns and ensured that I felt comfortable and confident throughout the entire process. They were transparent, honest, and never pressured me into any decision. This made the car-buying experience not only stress-free but enjoyable. The exceptional service I received from George Sfikas and Robert at Audi Exchange is a testament to their dedication to their profession and the Audi brand. I wholeheartedly recommend George for his expert guidance in selecting the perfect Audi and Robert for his seamless financing support. The dynamic duo of George and Robert has made me a loyal Audi Exchange customer, and I will undoubtedly return for any future car needs. Thank you, George and Robert, for making this car-buying experience a truly exceptional one! FIVE STARS! More