Texas Toyota of Grapevine

SHADY DEALERSHIP BEWARE! !!!! I recently switched over to grapevine Toyota after good experience in buying a new car from them, unfortunately the service department is real !!!! I recently switched over to grapevine Toyota after good experience in buying a new car from them, unfortunately the service department is really bad, I called up there 2 days ago and Frank was the original service tech after wanting to proceed he did not know how to send a quote….i then got with Alex and vented my frustration of this process and said frank was new and he didn’t know what he was doing Alex then proceed to take care of me and sent me a quote I voice that some of the repairs were pretty expensive his response” yeah we tend to charge more then other places I’ll give you discount to help” I told him thank you and to proceed with the service, well I go on the the website to find pricing is cheaper then they even quote… I just got done speaking to the service manger Becky and she is absolutely a joke and no help I will never return to this dealership More

Got better deal. Staff is friendly in nature I would highly recommend. Nice ambiance and infrastructure Staff is friendly in nature I would highly recommend. Nice ambiance and infrastructure More

Good ambience, the environment was welcoming clean. Amazing efficient Staff, they were straight forward and honest. Amazing efficient Staff, they were straight forward and honest. More

Luis was very helpful & gave us the best deal we could’ve gotten on our car. gotten on our car. More

Excellent service, outstanding experience. Jon Diaz was incredible. Got us in and out with a new car in under an hour! World Record!!! Jon Diaz was incredible. Got us in and out with a new car in under an hour! World Record!!! More

We had an amazing experience working with Milton and Christian. They were very professional and gave us a warm welcome. It was a very smooth process. We were not treated like just a number but instead Christian. They were very professional and gave us a warm welcome. It was a very smooth process. We were not treated like just a number but instead we felt like part of the family. Diego was our financial manager and he gave us an excellent experience. Great team! More

My experience was fantastic, very welcoming, and very helpful. I would recommend this dealership and Olaide Pecku, he was very helpful and knowledgeable. Made my experience here 10/10! helpful. I would recommend this dealership and Olaide Pecku, he was very helpful and knowledgeable. Made my experience here 10/10! More

Olaide was great, friendly, and very helpful. He helped me find an amazing car and got me a good deal. He helped me find an amazing car and got me a good deal. More

EXCELLENT customer service from purchase to finance. We went to look on the lot and Will spent about 1-2 hours with us showing various cars, options, and features with zero pressure to buy. We left and We went to look on the lot and Will spent about 1-2 hours with us showing various cars, options, and features with zero pressure to buy. We left and a month or so later decided we wanted a Toyota. We called him, told him what we want, what we were willing to pay, he got the deal done, and finance was amazing. It was the best car buying experience we've ever had. More

Jeff , the sale rep, was very helpful and patient while we looked for 2025vnissan Rogue. one thing we do not like that the dealer added $1000 more after we agreed to purchase the vehicle from the list pric we looked for 2025vnissan Rogue. one thing we do not like that the dealer added $1000 more after we agreed to purchase the vehicle from the list price. More