Texas Nissan of Grapevine
Grapevine, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Main issue is being there for over 5 hours to get told a simple sensor was the issue. We knew that before we arrived. The only option to fix the issue was a total replacement of extra parts to fix it. Those simple sensor was the issue. We knew that before we arrived. The only option to fix the issue was a total replacement of extra parts to fix it. Those parts had been that away well before the sensor problem. More
They didn’t get it all right. I had to get additional work done. Kept my vehicle an additional day. One of the services I had done was a vehicle inspection. A couple told me that I had to get additional work done. Kept my vehicle an additional day. One of the services I had done was a vehicle inspection. A couple told me that I had a brake light out, which they should have taken care of when they did the inspection. Weeks later, I had do do some brake rotor work. That should have been detected when I brought it in. The lady who helped me out on day one, had the day off on day two. The communication and just overall knowing what was going on was a big miss. I’ll never take my Nissan back to that dealership. I’d advise all to look into other options. More
Came in for a recall asked if I wanted a car wash as well I said sure .... said it would be 3-5 hours .... ended up being maybe an hour and then of course no car wash . Which is no big deal but don't offer a I said sure .... said it would be 3-5 hours .... ended up being maybe an hour and then of course no car wash . Which is no big deal but don't offer and going in for a recall is already a hassle . More
The phone system sucks, the service waiting area is a bit spartan, but appreciated the separate kids room. But the service was great, once I finally got a human on the phone. spartan, but appreciated the separate kids room. But the service was great, once I finally got a human on the phone. More



