Texas Nissan of Grapevine
Grapevine, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,543 reviews
Great service, very friendly and outgoing Robert really makes you fell comfortable and he has great customer service skills and very informative makes you fell comfortable and he has great customer service skills and very informative More
My experience was excellent My experience was excellent. I love working with Clinton he was very professional. I really enjoying buying my car from him. I love working with Clinton he was very professional. I really enjoying buying my car from him. More
The entire team at Texas Nissan were phenomenal. I negotiated pricing via email and they honored the price. They even stayed open late to allow us to come in and pick up the car after hours. I negotiated pricing via email and they honored the price. They even stayed open late to allow us to come in and pick up the car after hours. More
Got me in quickly at 7 am. Only one other person in line. Our service tech, Valeria, was great and took very good care of me. With Nissan, it is a little concerning that you ca Only one other person in line. Our service tech, Valeria, was great and took very good care of me. With Nissan, it is a little concerning that you can make an appointment and still wait in line. This time no problem. Thoroughly checked over my car and Valeria sends a text with a link to a report telling me what needs to be done to the car for maintenance. Then you select what you want them to do. Very easy. Overall great experience and I highly recommend. More
It was already a bad day. My fob got vacuumed up at the car wash and could not be found. Since the car was still run ing, I went to the Dealer in Denton that referred me to My fob got vacuumed up at the car wash and could not be found. Since the car was still run ing, I went to the Dealer in Denton that referred me to Irving because they had a fob. Several calls were made both to confirm they had the part, and that they would reserve it for me for an hour. Before that w as accomplished, we arrived at the dealership. It took about 15 minutes to get ud checked in. An hour and 15 minutes in a sparse waiting area, i get a text that the vehicle inspection showed no deficiencies and was being taken over to the shop to get the work done. I DON'T CARE. I CARE THAT I CANNOT TURN MY VEHICLE OFF BEFORE I GET A NEW FOB. This started at the car wash at 11 am. It was after 5 pm (2 hours at the dealership. Granted, we did not have an appointment.) and rush hour traffic to get home. The Clean & Green car wash has never found the original fob. I have never had a problem with AAA before. That day, I spent an hour, and my wife over 2 hours and never got through. $450 for new fob. 6 hours handling the problem. 1/4 tank of gas burned, and unable to reach AAA. It was my fault to start with. Thanks to Four Star Nissan in Denton who quickly located 2 optional locations that had a fob. More
Truly awful experience. They backed out of a commitment to rotate my tires for free if I bought the tires from them. For some reason couldn't do a transmission flush so they They backed out of a commitment to rotate my tires for free if I bought the tires from them. For some reason couldn't do a transmission flush so they offered a drain and fill but in the end didn't do it. When I picked up my vehicle the check engine light was on. Just a customer service fail all around. More



