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Texas Direct Auto

Stafford, TX

4.6
1,528 Reviews

12053 SW Freeway Service Rd

Stafford, TX

77477

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1,528 Reviews of Texas Direct Auto

July 15, 2019

Hassle Free Came in knowing, the one car I wanted to look at, got attended to real quick, the only reason for my wait was they had to bring the car over from one More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Delgado
Jul 17, 2019 -

Texas Direct Auto responded

Chris, thank you for your kind review; we're happy to pass along your comments to the team. Feel free to reach out to us if you need any more help. We're always available to talk. -Vroom Team

July 15, 2019

No non-sense process I liked the straightforward process for buying my Ford. The salesman was respectful and a decent man. The buy-back option is unique, no other dealer More

by Mr.0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal Kaoruni
Jul 17, 2019 -

Texas Direct Auto responded

It is great to read such wonderful comments about your recent experience with us. Feel free to reach out to us if you need any more help. We're always available to talk. -Vroom Team

July 12, 2019

Good price, good sales team, well organized. What else can you ask for in a dealer than a good experience like this? The process is smooth, the deal is fair, and the experience was good all in a More

by AudiLuv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Pash and Benard Adesuyi
Jul 14, 2019 -

Texas Direct Auto responded

Hello, thank you so much for your positive feedback. We're glad to hear we provided you with a smooth experience. Feel free to reach out to us if you need any more help. We're always available to talk. -Vroom Team

July 12, 2019

Shortest time ever Quick and straight to the point. I spent more time test driving than I did doing to actual deal. It also helped that I knew what I wanted. More

by pyt1976
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony and Ryan (Finance)
Jul 17, 2019 -

Texas Direct Auto responded

It is great to read such wonderful comments about your recent experience with us. Feel free to reach out to us if you need any more help. We're always available to talk. -Vroom Team

July 09, 2019

Great experience! Customer service was outstanding! Easiest, most convenient car-buying experience ever! The staff was friendly, professional, & efficient. Roy, my sales consultant and Ryan, my financ More

by Donna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy, Ryan, Julio
Jul 11, 2019 -

Texas Direct Auto responded

Donna, thank you for your kind review; we're happy to pass along your comments to the team. Feel free to reach out to us if you need any more help. We're always available to talk. -Vroom Team

July 08, 2019

Dissatisfying Vroom sold me a car with a damaged weatherstrip on the driver side door. Told me it would be under warranty at Lexus and it would be fixed by Lexus. More

by Nothappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Casandra
July 06, 2019

Sal, Adam, Sal needs to be your salesman Best salesman I have ever worked with!!!! Adam In Technical patience of a saint showed me all the workings of my new veh More

by Mary1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal, Adam,Shac
Jul 08, 2019 -

Texas Direct Auto responded

Mary, we're so happy we were able to help you out. If you need assistance again in the future, please don't hesitate to reach out. We're happy to help. -Vroom Team

July 06, 2019

GREAT PLACE TO DO BUSINESS THE PEOPLE THAT WORKED HERE WERE VERY FRIENDLY AND KNOWLEGABLE. THEY GOT ME IN AND OUT AS FAST AS THEY COULD. THEY KELP ME UPDATED ON ALL THE STEPS O More

by Ken1951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DON'T REMENBER HER NAME
Jul 08, 2019 -

Texas Direct Auto responded

It is great to read such wonderful comments about your recent experience with us. Thank you so much again for your feedback. We hope you have a great day. -Vroom Team

July 05, 2019

Quick, pleasant and hassle fee Really enjoyed how attentive everyone was without being pushy. From the sales, finance and when the walk you through your vehicle inspection. That’s w More

by Wmgreen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvin, Alejandro
Jul 08, 2019 -

Texas Direct Auto responded

Thank you for your kind review; we're happy to pass along your comments to the team. Feel free to reach out to us if you need any more help. We're always available to talk. -Vroom Team

July 05, 2019

Simple, streamlined process for buying a car.. What was good: - The car price is indeed very competitive - I've compared with several other car dealers such as AutoNation, Momentum, Carvana, etc.. More

by KS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tristan
Jul 08, 2019 -

Texas Direct Auto responded

Thank you for the review. We're happy to hear you enjoyed our unique car shopping experience. We hope to hear from you again soon. Take care. -Vroom Team

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