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Texas Direct Auto

Stafford, TX

4.6
1,528 Reviews

12053 SW Freeway Service Rd

Stafford, TX

77477

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1,528 Reviews of Texas Direct Auto

October 28, 2020

Jose Sorto took care of business from A to Z.Great Job. Jose Sorto took care of business from A to Z. Great Job. I will recommend him to my friends and anyone visiting Texas direct Auto More

by mm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Sorto
October 23, 2020

I bought a car from this dealership through Vroom. The customer service was good, but the car wasn't revealed to be a smoker car. Otherwise, the experience was a good one. More

by LRob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
October 07, 2020

The process is totally painless. You can view the vehicles prior to arriving. There’s no salesperson following you around. There is no negotiating as you pay the price listed. The staff is professio More

by SLR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose and Johanna
October 01, 2020

Constantly messing up the buying process. Telling me misinformation about how the new vehicle would be titled. The vehicle breaking off the day after I purchased it. Running up the toll tag on my trade More

by rj12345rj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
JP
September 29, 2020

Best sales person OLLA, BEST CUSTOMER SERVICE MRS STEPHANIE,...VROOM HAS THE BEST SELECTION OF VEHICLES THATS THE REASON ON WHY REFER SO MANY PEOPLE More

by MILLYSBETTERHOME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
OLLA
September 24, 2020

Always top dollar for your vehicle with no games , I couldn’t be happier with my experience and will always use them for my vehicle needs . More

by Almostfamous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gustavo
September 22, 2020

The entire process was extremely smooth and painless, especially when compared to the typical car dealership! The price Ce for my trade in was very fair and the Price of vehicle Was also very fair. My More

by A happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Aiken
September 22, 2020

This was an amazing experience! Sal got me in and out. Customer service was phenomenal!!!!! I plan to use this company for years to come. More

by Jtervin0813
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal
September 20, 2020

Texas direct auto has a different atmosphere than a regular dealership. Our salesman Ola help us with everything we needed to have a great experience. More

by abeltran70072
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ola
September 19, 2020

Excellent, efficient process from start to finish! I hesitated on getting a new car because of the pandemic but Vroom made it the easiest car I have ever purchased. More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I think Craig C. in sales, Tim in finance and last but not least, the woman that made sure everything was completed (but can’t remember her name unfortunately).
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