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Texan Buick GMC

Humble, TX

Overview
Reviews
3.4
733 Reviews
We are Texan GMC Buick. You might expect a car company’s top priority to be cars, but not at Texan GMC Buick. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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18225 Eastex Fwy

Humble, TX

77338

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Showing 733 reviews

September 07, 2023

Proficient, professional and keeps clients well informed and updated...according to my dealings with Gunner Green More

by GIVENSALVIN9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gunner Green
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Sep 08, 2023 -

Texan Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Texan GMC Buick Team

September 06, 2023

Our vehicle has been in the service center since 8/14/23. This is after it was in there for the same problem for 2 days & we were told it was fixed. I have called several times for updates to Humberto Izagui More

by Juan G
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Print
Sep 08, 2023 -

Texan Buick GMC responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Texan GMC Buick Team

September 05, 2023

Professional service department that provides excellent and timely automotive services for my 2020 GMC Sierra truck. More

by raylarn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gunner Green
Print
Sep 07, 2023 -

Texan Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Texan GMC Buick Team

September 05, 2023

They always do the work as promised and in a timely manner. Service people are friendly and accommodating. Always pleased with work completed. More

by sshereec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis in Service
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Sep 07, 2023 -

Texan Buick GMC responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Texan GMC Buick. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Texan GMC Buick Team

September 05, 2023

I am very happy with the service because the guy in the service desck helped More

by VICTORMRTNZ8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Print
Sep 07, 2023 -

Texan Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Texan GMC Buick Team

September 04, 2023

Very helpful, fast , courteous knowledgeable help and service from all the staff plus all there to assist you. But nowhere to park due to cars all over the place. Very congested. More

by Ramotx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Contact person there
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Sep 07, 2023 -

Texan Buick GMC responded

We are glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, The Texan GMC Buick Team

September 03, 2023

They have the best people working for them they are so friendly and care about their customers and to make them feel comfortable they help you out and treat you amazing More

by m.g.mendoza.32070
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sony Perez Torres, Madison Spencer, Beth Patlan
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Sep 05, 2023 -

Texan Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Texan GMC Buick Team

September 02, 2023

I always get excellent service at Texan. I can say that communication could be skittle better. Repairs and maintenance services are always depend. Won’t use anywhere else to work on my vehic More

by ADJOHNSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A. service department only
Print
Sep 05, 2023 -

Texan Buick GMC responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Texan GMC Buick. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Texan GMC Buick Team

September 02, 2023

Great service. No issues. Great truck wash included. And the fresh popcorn was a nice touch! More

by BesTxn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Print
Sep 03, 2023 -

Texan Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Texan GMC Buick Team

September 01, 2023

Lied to me about gap and extended warranty. Told me that Finance company required the warranty and gap the finance company called me and told me that was a lie More

by Adominguez8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Madison Spencer, Beth Patlan
Print
Sep 05, 2023 -

Texan Buick GMC responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Texan GMC Buick Team

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