Texan Buick GMC

They just told me to take it to Toyota and that’s it no further assistance was provided further assistance was provided More

Was never really taken care of and my car isn’t fixed since May, parts were never ordered and parts never replaced since May, parts were never ordered and parts never replaced More

Texan has been good to me for over a decade now and three different GMC products. Most recently, was just a simple first oil change on my 23 Sierra 2500HD. I scheduled it from my app that morning. I pulled i different GMC products. Most recently, was just a simple first oil change on my 23 Sierra 2500HD. I scheduled it from my app that morning. I pulled in at 10:00 am and I was in line with what seemed like a dozen pickup trucks at the dealer. The service advisor warned it might be 90 minutes and offered me a Uber ride to where I needed to go. I chose to wait and less than forty minutes later, the oil change was done and I was good to go. Simple great service. More

Really good service overall. I had to go back a couple of times, but they ended up going the extra mile. My only complaint would be the price at the end of it all, since it was r I had to go back a couple of times, but they ended up going the extra mile. My only complaint would be the price at the end of it all, since it was ridiculously expensive, but that's to be expected when going to a dealership. More

The service was excellent. The representative, Gunner, was professional and courteous. He kept me up-to-date with the status of my vehicle. The representative, Gunner, was professional and courteous. He kept me up-to-date with the status of my vehicle. More

The service was excellent. The representative, Travis, was professional and courteous. He kept me up-to-date with the status of my vehicle. The representative, Travis, was professional and courteous. He kept me up-to-date with the status of my vehicle. More

First time dealing with this dealership and my car salesman was the best, very good at his job. Am very happy with my experience salesman was the best, very good at his job. Am very happy with my experience More

They left a mess in my car, oil spots on the floor and part of the seat on the driver side. part of the seat on the driver side. More

This is the 2nd time we have bought a vehicle from you. Both times were not so great of an experience. The first time my nephew was our sales rep and everything went smoothly until after we bought the ve Both times were not so great of an experience. The first time my nephew was our sales rep and everything went smoothly until after we bought the vehicle and it had to be serviced a few times in the first few months. It was the lack of communication and not being able to get a response after being told several times that we would be called right back. Well it is happening again, once we signed the dotted line and financed over $83,000 we were no longer important and have been getting the run around just like the first time. Our sales rep is doing the same exact thing ,she will call us right back only for us not to receive that call. My husband had to go up there today and speak with my nephew who is going to take care of what our sales rep couldn't. She will not be getting the commission as I will have this refinanced asap. I even told the finance guy that I would wait for the 3 months so that she could get it but I am done. Not sure with the service that I have received both times that I will ever be coming back to this dealership. Right now I am very upset. I spend over $83,000 (which may not be a lot to you; I can't get answers on a key other than, Oh our key guy is out. I asked where I could floor mats willing to purchase them, no answer. Our detail was awful, took care of it myself. You may think I am being picky, I really am not. Had our sales lady just been up front and told me she couldn't help me instead of blowing me off after she got my sale I don't think that I would be this upset. This dealership really needs to work on their communication with all of your customers because I may not be returning for a 3rd time. More