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Texan Buick GMC

Humble, TX

Overview
Reviews
3.4
733 Reviews
We are Texan GMC Buick. You might expect a car company’s top priority to be cars, but not at Texan GMC Buick. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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18225 Eastex Fwy

Humble, TX

77338

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Showing 733 reviews

September 26, 2023

They are prompt courteous and detailed about the service you are receiving and also very informative More

by thewash2953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Sep 27, 2023 -

Texan Buick GMC responded

Thank you so much for taking the time to share your feedback with us,! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Texan GMC Buick Team

September 26, 2023

Thankful that my jeep was fixed to where it would start but when I got it back my top lights and one taillight aren’t working. More

by leisaguill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
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Sep 27, 2023 -

Texan Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can discuss this matter. We hope to talk with you soon. Sincerely, The Texan GMC Buick Team

September 26, 2023

The people at this dealership are always cheerful helpful and courteous. The work is completed correctly the first time. More

by chad3657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Martinez , Madison Spencer, Beth Patlan
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Sep 27, 2023 -

Texan Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Chad. Sincerely, The Texan GMC Buick Team

September 25, 2023

My truck is always well taken care of. This my 2nd truck with Texan GMC Buick in Humble, TX very happy with their service. More

by ymartinez_texas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Print
Sep 27, 2023 -

Texan Buick GMC responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Texan GMC Buick. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Texan GMC Buick Team

September 24, 2023

My sales person was disconnected. Every service apt i made, with reservations, took hours to change the oil. Why make an apt if you do t honor the time. More

by mokruhlik71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel was my sales person not Beth , Madison Spencer, Beth Patlan
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Sep 26, 2023 -

Texan Buick GMC responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, The Texan GMC Buick Team

September 24, 2023

It was a pleasant to get my car serviced to this company right what I needed to be done.thanks again More

by Rowena.Rawlings@me.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gunner
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Sep 26, 2023 -

Texan Buick GMC responded

We appreciate you working with our service department to keep your vehicle in tip-top shape, Rowena. Please don't hesitate to call if we can help with anything at all. Sincerely, The Texan GMC Buick Team

September 23, 2023

Good service and good help, they get in the vehicle you are looking for. All I got to say is thank you. More

by Terrain82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Print
Sep 26, 2023 -

Texan Buick GMC responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the vehicle you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Texan GMC Buick Team

September 23, 2023

Received prompt attention with a battery purchase from Texan GMC still in warranty and was failing, no expense! More

by transwhalen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Print
Sep 26, 2023 -

Texan Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Texan GMC Buick Team

September 23, 2023

EVERYTHING WAS VERY GOOD AND SATISFIED WITH THE DEALER TEXAN BUICK GMC. WAS VERY PLEASE WITH THE PEOPLE. More

by TONY110
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TODD TRAHAN & THE GUY WHO WROTE UP THE CONTRACT, FORGOT HIS NAME.GREAT
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Sep 26, 2023 -

Texan Buick GMC responded

Tony, we are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Texan GMC Buick Team

September 23, 2023

Was very disappointed in the fact that the vehicle I purchased only came with one key fob. 65k truck and would not provide me with an additional key fob. I spent over $500 on my own at a local dealersh More

by jeremy8246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Beth Patlan
Print
Sep 25, 2023 -

Texan Buick GMC responded

We appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers, and would appreciate the opportunity to gain more insight into your visit. Please contact us at your earliest convenience so we can work together at resolving this. Sincerely, The Texan GMC Buick Team

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