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Texan Buick GMC

Humble, TX

Overview
Reviews
3.4
733 Reviews
We are Texan GMC Buick. You might expect a car company’s top priority to be cars, but not at Texan GMC Buick. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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18225 Eastex Fwy

Humble, TX

77338

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Showing 733 reviews

September 29, 2023

They prepared outstanding service and friendly environment when you arrived to the service department. They have my vehicle ready when promised. Also I was late due to traffic and I call my servic More

by colemanotis73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Patlan
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Oct 02, 2023 -

Texan Buick GMC responded

Cole, thank you for your kind words. We feel our service department is what makes Texan GMC Buick special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Texan GMC Buick Team

September 28, 2023

Great service! Vehicle was ready for pick up with in a 3hour time frame. Will use them again. More

by dwaynestork2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer
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Sep 29, 2023 -

Texan Buick GMC responded

Dwayne, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Texan GMC Buick Team

September 28, 2023

Pleasant and professional experience. I do recommend this service department. Received a complimentary car wash. More

by jereahymon
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
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Sep 29, 2023 -

Texan Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone, Jereahymon. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Texan GMC Buick Team

September 28, 2023

They are very professional. They completed the work very quickly. We also like that they wash our cars as well. More

by Jeffrey.sterner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Print
Sep 29, 2023 -

Texan Buick GMC responded

Thank you so much for taking the time to share your feedback with us, Jeffrey! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Texan GMC Buick Team

September 28, 2023

Texan gmc at 1960 best place to buy my new trucks for me and my family plus all our services keep up the good work Thomas Mc Daniel Lazaro victor Velasquez More

by pdlv53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
THOMAS Mc . Daniel Lázaro Víctor v, Beth Patlan
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Sep 29, 2023 -

Texan Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day. Sincerely, The Texan GMC Buick Team

September 27, 2023

The personnel are well knowledgeable and answered all my questions. Didn’t try to up sale the vehicle service. More

by EREYES9917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Print
Sep 28, 2023 -

Texan Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Texan GMC Buick Team

September 27, 2023

great service especially from Humberto that guy is very dedicated to treat the client very especial the work perform on my truck is amazing i will recommend any one to go see Humberto for the great service More

by CHEPE232001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Humberto in service dep.
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Sep 28, 2023 -

Texan Buick GMC responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Humberto does for Texan GMC Buick and our customers. Hope to see you again soon! Sincerely, The Texan GMC Buick Team

September 27, 2023

Texan GMC has taken of my vehicles for over 10 years. I trust the workmanship and cost is a little higher than other places, knowing that the repairs were done right is priceless. I have never felt that More

by ducky2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not positive, But I think service representative name was Abel.
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Sep 27, 2023 -

Texan Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Texan GMC Buick Team

September 26, 2023

The dealership made the whole process very easy. I live on the South side of Houston so they were able to the documents electronically and then deliver the truck to my house. More

by wewilks2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Syed, Beth Patlan
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Sep 27, 2023 -

Texan Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Texan GMC Buick Team

September 26, 2023

Great service people who don’t waste your time. Get the job done asap at any given time. More

by blevi9163
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Umberto
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Sep 27, 2023 -

Texan Buick GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Texan GMC Buick Team

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