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Texan Buick GMC

Humble, TX

Overview
Reviews
3.4
733 Reviews
We are Texan GMC Buick. You might expect a car company’s top priority to be cars, but not at Texan GMC Buick. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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18225 Eastex Fwy

Humble, TX

77338

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Showing 733 reviews

October 28, 2023

Y’all did excellent it was a great experience. The car is running like a top. More

by mike.a.koehler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Oct 31, 2023 -

Texan Buick GMC responded

Thank you for taking the time to leave a positive review, Mike! We appreciate your support and hope to have the pleasure of serving you again soon! Sincerely, The Texan GMC Buick Team

October 28, 2023

Purchased a beutiful corvette but still waiting on my spare key. No response from Texan team More

by ballopez80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
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Oct 30, 2023 -

Texan Buick GMC responded

Hello, we are glad to hear that your visit was a positive one and that you love your new Corvette. Thank you for making us aware of this issue with the spare key. We will pass this information along to the team and will be in touch shortly. Sincerely, The Texan GMC Buick Team

Oct 30, 2023 -

ballopez80 responded

Will be expecting call and or response

Oct 30, 2023 -

ballopez80 responded

Thats great news i will be waiting on that call

October 27, 2023

My service was honest, caring, and I can tell I’m working with a genuinely good person. More

by vanettestarks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Oct 30, 2023 -

Texan Buick GMC responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Texan GMC Buick. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Texan GMC Buick Team

October 27, 2023

Friendly service and great people who explain options to you and the ramifications of each option. More

by aronaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Print
Oct 30, 2023 -

Texan Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Texan GMC Buick Team

October 27, 2023

The dealership took time to understand my needs and provided a truck that met those needs. More

by SCEMULLIS12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel
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Oct 30, 2023 -

Texan Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Texan GMC Buick Team

October 27, 2023

i was a little early for my appointment still went to work on the oil change thanks More

by KENNETH77388
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Print
Oct 30, 2023 -

Texan Buick GMC responded

We're thrilled to receive your positive review, Kenneth! Thank you for choosing us, and we look forward to serving you again. Sincerely, The Texan GMC Buick Team

October 26, 2023

Don't acknowledge you, they just keep doing there computer work...pretty much ignore you More

by KVANGEL05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Madison Spencer, Beth Patlan
Print
Oct 27, 2023 -

Texan Buick GMC responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Texan GMC Buick Team

October 26, 2023

The agent in turn was so rude and not helpful. Never contacted me. I was waiting for long tine without knowing my truck was ready. So disappointed More

by Galvatec, Inc.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department agent
Print
Oct 27, 2023 -

Texan Buick GMC responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, The Texan GMC Buick Team

October 25, 2023

I felt like Texan GMC finessed me on my free oil changes. Is this how Texan GMC treats high valued customers? More

by nickacunaiphone
Recommend Dealer
No
Employees Worked With
Rafael Rivera, Madison Spencer, Beth Patlan
Print
Oct 26, 2023 -

Texan Buick GMC responded

We would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact us directly at your earliest convenience. Thank you, we look forward to speaking with you. Sincerely, The Texan GMC Buick Team

Nov 03, 2023 -

nickacunaiphone responded

Please contact me

October 25, 2023

They were very nice and professional. It was a welcoming environment The workers were helpful More

by aflowers154
Recommend Dealer
Yes
Print
Oct 26, 2023 -

Texan Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Texan GMC Buick Team

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