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Texan Buick GMC

Humble, TX

Overview
Reviews
3.4
733 Reviews
We are Texan GMC Buick. You might expect a car company’s top priority to be cars, but not at Texan GMC Buick. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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18225 Eastex Fwy

Humble, TX

77338

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Showing 733 reviews

October 31, 2023

I have purchased at least 5 vehicles from this dealership! All have been good experiences! More

by PatCunningham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth Patlan
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Nov 02, 2023 -

Texan Buick GMC responded

Pat, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Texan GMC Buick Team

October 30, 2023

Excellent customer service and hospitality at its best ! ! Totally recommended this place!! Plus they gave us a loaner in case we needed to take care of errands More

by nagyten90
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Garcia
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Nov 01, 2023 -

Texan Buick GMC responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, The Texan GMC Buick Team

October 30, 2023

After purchase of my used vehicle, the driver's door intermittently does not shut. The driver's door opened while driving on the roadway. Multiple videos were sent to the salesman who sold me the vehi More

by jparadise0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sony
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Nov 01, 2023 -

Texan Buick GMC responded

We are concerned about this issue and committed to promptly resolving it. Please contact us directly as soon as you can and we can work on a resolution together. Sincerely, The Texan GMC Buick Team

October 30, 2023

Sony, Bird, & Robert made this the best vehicle-purchasing experience we've ever had. Comfortable waiting, friendly employees. More

by gist4u4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sony, Bird, Robert
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Oct 31, 2023 -

Texan Buick GMC responded

Thank you for writing this amazing review for our team! At Texan GMC Buick, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Texan GMC Buick Team

October 29, 2023

Always professional, friendly, courteous, respectful, reliable, honest and helpful. I’ve been to only one dealership with my truck. TEXAN. GMC. More

by Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Print
Oct 31, 2023 -

Texan Buick GMC responded

Thomas, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Texan GMC Buick Team

October 29, 2023

I'm happy with the service I received and the information given. Every person was eager to help. More

by kgjagow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gunner
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Oct 31, 2023 -

Texan Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Texan GMC Buick Team

October 29, 2023

Very professional, they diagnosed my problem, saved me money and completed the job ahead of time, great service very pleased More

by ALTONREDUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Print
Oct 31, 2023 -

Texan Buick GMC responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Texan GMC Buick. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Texan GMC Buick Team

October 29, 2023

Horrible service. Brought vehicle in 3-4 times to have a tire repaired and kept getting drama and the run around. Called never got calls back even. Love the sales t More

by tharmman2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Madison Spencer, Beth Patlan
Print
Oct 31, 2023 -

Texan Buick GMC responded

We appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers and would appreciate the opportunity to gain more insight into your visit. Please contact us at your earliest convenience so we can work together to resolve this. Sincerely, The Texan GMC Buick Team

October 29, 2023

Great and nice . Everything at a good and fast timely manner and informative and helpful More

by Thanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Print
Oct 31, 2023 -

Texan Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Texan GMC Buick Team

October 28, 2023

Very good service and done at timely manner. Service department very friendly and helpful. Great staff. More

by diana.colvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Print
Oct 31, 2023 -

Texan Buick GMC responded

Diana, thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Texan GMC Buick Team

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