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Texan Buick GMC

Humble, TX

Overview
Reviews
3.4
733 Reviews
We are Texan GMC Buick. You might expect a car company’s top priority to be cars, but not at Texan GMC Buick. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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18225 Eastex Fwy

Humble, TX

77338

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Showing 733 reviews

November 03, 2023

Victor was very nice and knowledgeable. The wait time was not very long as a walk in either. More

by tking2180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
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Nov 06, 2023 -

Texan Buick GMC responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Victor does for Texan GMC Buick and our customers. Hope to see you again soon! Sincerely, The Texan GMC Buick Team

November 03, 2023

This is my second vehicle at Texan and my buying experience has been great both times. More

by DGLEWIS1957
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Garza
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Nov 03, 2023 -

Texan Buick GMC responded

Thank you for leaving us this great review. I am very happy to hear that we could provide you with a second car-buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Texan GMC Buick Team

November 03, 2023

Very good personal on the front desk and very good service on my truck, I definitely will recommend the dealership Thanks More

by adiaz4044
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Very good , Madison Spencer, Beth Patlan
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Nov 03, 2023 -

Texan Buick GMC responded

We really appreciate the kind recommendation. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Texan GMC Buick Team

November 03, 2023

I had a great experience at the Texan dealership. My service advisor Victor did a great job with explaining what services were needed and cost estimation for my car. I would definitely recommend Vict More

by hildazapata1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor service advisor
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Nov 03, 2023 -

Texan Buick GMC responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Texan GMC Buick! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Texan GMC Buick Team

November 02, 2023

We have been customers for over 15 years. The service department is first rate. I highly recommend them. More

by jrmiller1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
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Nov 03, 2023 -

Texan Buick GMC responded

We really appreciate the kind recommendation. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, The Texan GMC Buick Team

November 02, 2023

The service was excellent The advisor was verbally informed about the job that was going to be performed. More

by curtis.Mcgaskey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor service advisor , Madison Spencer, Beth Patlan
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Nov 03, 2023 -

Texan Buick GMC responded

Thank you for sharing your experience with us, Curtis! Our staff works hard to make sure our clients have all the information they need to feel comfortable and at ease. We are happy to hear that your experience reflects that dedication. Please do not hesitate to reach out to us if you have any questions or need anything in the future. Sincerely, The Texan GMC Buick Team

November 02, 2023

Ryan is the best ever! !! I love that guy!!!!! he is so gorgeous with his hat on. More

by KEITH_MOORE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan McBain
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Nov 03, 2023 -

Texan Buick GMC responded

Keith, thank you for taking the time to share your feedback. Each employee is a valued member of the Texan GMC Buick team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Texan GMC Buick Team

November 01, 2023

Issues from the start, after specifically stating I didn’t want warranties added He still added them and raised up my total close to 20,000 on both trucks,No paperwork given only a flash drive when I r More

by RFAINNOVATIONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mamon
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Nov 03, 2023 -

Texan Buick GMC responded

We appreciate you sharing details of your time spent with our dealership. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us directly at your earliest convenience. Sincerely, The Texan GMC Buick Team

November 01, 2023

Thomas McKinney the salesman was great. As far as your delivery department and your service department they get zero stars More

by WILSONDOTTI2211
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Thomas McKinney was great!
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Nov 03, 2023 -

Texan Buick GMC responded

Hello, your feedback is important to us, and we'd like to hear more about your experience with our Service Department. Please contact us at your convenience, so we can discuss your time with us. Sincerely, The Texan GMC Buick Team

November 01, 2023

The customer service at Texan Buick is amazing,everyone was very nice and the waiting time was reasonable. More

by wilsoncecilia92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Beth Patlan
Print
Nov 03, 2023 -

Texan Buick GMC responded

To say thank you is not enough, Wilson! We are thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Texan GMC Buick again! Sincerely, The Texan GMC Buick Team

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