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Texan Buick GMC

Humble, TX

Overview
Reviews
3.4
733 Reviews
We are Texan GMC Buick. You might expect a car company’s top priority to be cars, but not at Texan GMC Buick. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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18225 Eastex Fwy

Humble, TX

77338

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Showing 733 reviews

November 10, 2023

Good people help with purchasing experience Make me feel comfortable with signing papers For car purchase More

by sotuyo.jesse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime , Madison Spencer, Beth Patlan
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Nov 13, 2023 -

Texan Buick GMC responded

Jesse, thank you for writing this amazing review for our team! At Texan GMC Buick, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Texan GMC Buick Team

November 09, 2023

Travis is the best. Quick oil change and tire rotation. My wait time was about an hour and exceeded my expectations. More

by BRETTLALOR76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis in service
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Nov 13, 2023 -

Texan Buick GMC responded

We cannot thank you enough for this glowing review of our service center, Brett! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Texan GMC Buick Team

November 09, 2023

Appreciated the service writer staying on top of the service & keeping us apprised of the status. Service Dept appears to be running smoother since 2021.....hopefully that means they have been able to h More

by stickrr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Doe
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Nov 13, 2023 -

Texan Buick GMC responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Texan GMC Buick. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Texan GMC Buick Team

November 09, 2023

Great service representatives, very helpful always polite an an an an an an that's all. More

by shhh9998
Workmanship
Recommend Dealer
Yes
Employees Worked With
Gunner and victor
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Nov 09, 2023 -

Texan Buick GMC responded

Hello, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Texan GMC Buick's Service Department. Sincerely, The Texan GMC Buick Team

November 08, 2023

Appointment was easy to schedule. I was pleased with the service provided and the time to get it completed. More

by jaysonmoore13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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Nov 09, 2023 -

Texan Buick GMC responded

We cannot thank you enough for this glowing review of our service center, Jayson! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Texan GMC Buick Team

November 08, 2023

Honestly the easiest and fastest car buying experience I’ve been a part of. All departments from trade-in, to sales, then to financing worked in unison to make an easy and pleasant transaction. No price h More

by calvin.onezine
Recommend Dealer
Yes
Employees Worked With
Jeff
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Nov 09, 2023 -

Texan Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Calvin. Sincerely, The Texan GMC Buick Team

November 06, 2023

Texan GMC, has great customer service representatives throughout the entire facility. I have a great experience each time I bring my trucks in for service. More

by Rod Myles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis, Humbert, Itzel. Service dept.
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Nov 08, 2023 -

Texan Buick GMC responded

Rod, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Texan GMC Buick Team

November 05, 2023

Very nice facility. Clean and everyone very helpful. Keep you updated on your vehicle when your having it service More

by HELENDLC357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Nov 07, 2023 -

Texan Buick GMC responded

Thank you for visiting our service department and for leaving the kind words, Helen. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Texan GMC Buick Team

November 04, 2023

Sales Dept. very helpful, responsive and respectful of my time. Service Department did a great job removing specialty lighting from trade to transfer to new vehi More

by utexrugger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Syed,
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Nov 07, 2023 -

Texan Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Texan GMC Buick Team

November 03, 2023

Never any issues. Always professional and quick. Would definitely come back if needed. Truck continues to work great. More

by petersonr0432
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica cloninger
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Nov 06, 2023 -

Texan Buick GMC responded

We appreciate you working with our service department to keep your truck in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, The Texan GMC Buick Team

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